Summary
Overview
Work History
Education
Skills
Education And Licenses
Advocacy And Volunteer Involvement
Languages
Timeline
AdministrativeAssistant
Mariam A. Rasul

Mariam A. Rasul

1115 Haven Circle, Southlake,TX

Summary

Compassionate and driven professional with over 15 years of experience in financial services, team leadership, and entrepreneurship. A dedicated parent and advocate for a child with complex medical needs, I have successfully built and managed a multidisciplinary care team that ensures my daughter Alya receives a dignified, joyful life. My lived experience navigating healthcare, education, and public systems has fueled my passion for advocacy and policy. I am now seeking to channel this personal mission into a professional path—advancing equity, support, and access for rare disease and medically fragile communities at the policy level.

Overview

22
22
years of professional experience

Work History

Owner & Photographer |

Ethereal Photography
Southlake, TX
10.2017 - Current
  • Founded and manage a fine art photography studio offering professional, heartfelt portrait sessions.
  • Provide free sessions for families affected by terminal illness or rare conditions, capturing meaningful moments.
  • Partner with nonprofits like HopeKids, Amy's Wish With Wings, Paws for Reflection Equine Therapy, and NTSAD.
  • Advocate and speak on behalf of families in fundraising and awareness campaigns.
  • Balanced business growth with personal advocacy goals, consistently exceeding performance milestones.

Parent Advocate

& Team Leader
Southlake, TX
01.2017 - Current
  • Serve as primary advocate for Alya, a child with a rare and terminal medical condition.
  • Built and manage a team of nurses, therapists, educators, and specialists.
  • Coordinate complex medical scheduling, equipment, and home modifications.
  • Lead communications with all providers and agencies to ensure seamless care.
  • Use experience to educate families and inform policy around rare disease care.

Property Manager / Owner |

Cyprus Management
Mansfield, TX
11.2013 - Current
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.

Owner |

FASTSIGNS
Dallas, TX
12.2012 - 12.2018
  • Operated successful sign and marketing franchise.
  • Managed aspects of operations, HR, and customer service.
  • Developed policies and procedures for the organization.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Personal & Business Banker / Teller |

JP Morgan Chase
Mansfield & Southlake, TX
10.2011 - 10.2017
  • Delivered tailored financial solutions to individuals and small businesses.
  • Licensed investment banker (Series 6 & 63).
  • Recognized for compliance, client satisfaction, and financial knowledge.
  • Delivered tailored financial solutions to individuals and small businesses.

Senior Customer Service Supervisor |

Fry’s Electronics
Arlington, TX
09.2003 - 02.2012
  • Promoted to manage over 85 employees and high-volume transactions.
  • Won “Service Excellence Award” for boosting satisfaction and retention.
  • Designed staff development programs and performance incentives.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Conducted regular staff meetings to review performance goals and objectives.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.

Education

B.S. - Education, Business Management

University of Texas at Arlington

Skills

  • Policy Research
  • Medical Care & Team Coordination
  • Public Speaking & Engagement
  • Microsoft Office
  • Zoom/Web Conferencing
  • Strategic Planning & Communication
  • Team leadership
  • Emotional Intelligence
  • Advocacy strategies
  • Regulatory compliance

Education And Licenses

  • University of Texas at Arlington, B.S., Education, Business Management
  • Texas Life Insurance License, 2012
  • Series 6 & 63 Securities Licenses, 2012
  • State Certified Teacher, Early Childhood–4th Grade

Advocacy And Volunteer Involvement

  • Collaborated with nonprofits: HopeKids, Amy’s Wish With Wings, Paws for Reflection, and NTSAD.
  • Public speaker at community events and advocacy campaigns.
  • Featured on NBC DFW for promoting access and care for rare conditions: https://www.nbcdfw.com/news/local/horse-adventure-camp-helps-kids-with-special-abilities/273229/

Languages

English
Native/ Bilingual
Dari
Native/ Bilingual

Timeline

Owner & Photographer |

Ethereal Photography
10.2017 - Current

Parent Advocate

& Team Leader
01.2017 - Current

Property Manager / Owner |

Cyprus Management
11.2013 - Current

Owner |

FASTSIGNS
12.2012 - 12.2018

Personal & Business Banker / Teller |

JP Morgan Chase
10.2011 - 10.2017

Senior Customer Service Supervisor |

Fry’s Electronics
09.2003 - 02.2012

B.S. - Education, Business Management

University of Texas at Arlington
Mariam A. Rasul
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