Mariam Avagyan
Panorama City,USA
Summary
Office professional with a strong background in customer service, administrative support, front desk operations, and marketing. Holds a Bachelor's degree in Marketing, with key strengths in organization, communication, and client support. Experienced in managing daily office functions and providing a positive and professional experience for clients and staff. Currently seeking a permanent role in administrative support, front desk coordination, or social media marketing to contribute to team efficiency and overall success.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Monica Austin - New Directions for Youth
02.2025 - Current
- Social Media: Developed and curated content aligned with the agency's narrative and visual aesthetic across digital platforms.
- Fundraising: Supported the coordination of special events, maintained accurate donor records, and prepared donor acknowledgment letters.
- Clerical Management: Oversaw office supply inventory, ensured proper functioning of office equipment, performed data entry, and provided phone coverage as needed.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Human Resources: Assisted the Director of Administration with a variety of HR-related tasks and responsibilities.
- Receptionist: Performed front-desk duties, including greeting visitors and managing reception responsibilities as required.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Registration Assistant
Sylvia Pinckney - Los Angeles Valley College
02.2024 - 04.2024
- Assisted departments with enrollment and FAFSA applications
- Followed up with students to ensure complete and timely submissions
- Provided live support via phone and chat during peak registration
- Organized digital and paper documentation to streamline processes
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Answered patient questions and inquiries regarding registration process and documentation.
- Provided assistance and support to staff in regard to facility maintenance, security, and services.
Marketing Consultant Intern
Franck Vigneron
08.2024 - 12.2024
- Conducted market research and advised on brand positioning
- Planned campaigns to boost product awareness and market share
- Produced digital content and optimized online brand presence
- Drafted marketing collateral and presentations using Microsoft Office
Office Assistant
Susan Ghaemi
01.2020 - 11.2023
- Answered and routed incoming calls professionally and efficiently
- Maintained confidentiality with sensitive documents and communications
- Organized office files and created an efficient retrieval system
- Managed high volumes of calls and inquiries using Microsoft Office Suite
- Scheduled and prepared for meetings and company events
- Handled office errands and maintained incoming mail distribution
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Input data into spreadsheets and databases.
Education
Bachelor of Science - Marketing
California State University, Northridge
Northridge, CA12.2023
Skills
- Office Administration
- Social Media Management
- Data Entry
- Event Planning
- Time Management
- Customer Service
- Document Control
- Project Planning
- Digital Marketing
- Attention to Detail
- Microsoft Office & Excel
- Telephone Etiquette
- File Organization
- Critical Thinking
- Team Collaboration
- Branding
- Appointment Scheduling
- Mail handling
- Professional communication
- Staff management
- Cash handling
- Research
- Letter preparation
- Reception oversight
- Product branding
- Multi-line telephone systems
- Sensitive material handling
- Highly organized
- Staff motivation
- Verbal communication
- Marketing assistance
- Direct marketing campaigns
Languages
English
Full Professional
Armenian
Full Professional
Russian
Limited Working
Timeline
Administrative Assistant
Monica Austin - New Directions for Youth
02.2025 - Current
Marketing Consultant Intern
Franck Vigneron
08.2024 - 12.2024
Registration Assistant
Sylvia Pinckney - Los Angeles Valley College
02.2024 - 04.2024
Office Assistant
Susan Ghaemi
01.2020 - 11.2023
Bachelor of Science - Marketing
California State University, Northridge
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