Maria M. Carannante-Rivera
Summary
Energetic Sales Support Specialist focused on enabling strong sales by skillfully handling administrative needs. Successful at managing sales tracking tools and creating informative reports. Polished in identifying trends to help sales professionals make strategic decisions and continue capturing business.
Overview
14
14
years of professional experience
Work History
Sales Support Specialist II
Elevance Health, Inc
03.2021 - Current
- Organize and maintain team's weekly action items for each state health plan
- Create presentations for each prospective client, that showcase health plan's data and how our program can improve the health of the plan's members
- Utilize both claims and HEDIS analysis to formulate client pricing while maintaining a positive ROI
- Partner with Procurement team to create a Memorandum of Understanding (MOU) which details the agreement between our program and the state health plan
- Produce monthly reports analyzing the comparison of forecasted, actual and yearly goals for eligible, enrolled and activated members
- Develop SOP and templates used by multiple departments for tracking implementation progress and reporting progress to executive management
- Collaborate with compliance department to ensure team communication with prospects are in accordance with HIPAA laws
- Team up with multiple department heads to devise and coordinate initiatives to boost member satisfaction and activation numbers
Sales Operations Coordinator
Atlantic Tomorrow's Office
08.2015 - 03.2021
- Aided team of sixty sales personnel to consistently achieve over four million dollars of revenue a month
- Worked very closely with CEO to establish and enforce individual sales compensation plans for sales team of sixty and executive sales management team of fifteen
- Facilitated and upheld development of online compensation tool for sales personnel
- Managed diverse and complex monthly commissions for all sales personnel and executive sales management
- Analyzed all monthly sales numbers and produce reports for CEO and VP of Sales
- Reviewed and determine quarterly and yearly bonuses based on sales compensation plans
- Trained new sales personnel and management on internal order and commission procedures
Sales Coordinator
Haymarket Media Group
03.2015 - 08.2015
- Assisted sales personnel with completing client requested RFPs for potential business
- Supplied sales personnel with available ad space inventory for prospect targeting
- Created sales deck for sales appointments
- Reviewed signed contracts and enter contract information into multiple systems for execution and tracking of ad campaigns
- Communicated contract details with accounting to ensure proper client billing
- Communicated weekly progress of ad campaigns to sales personnel, ad operations, senior vice presidents and clients
Sales Coordinator
Maxons Restorations, Inc
09.2009 - 03.2015
- Established sales plan for maintaining client relationships and structuring time management
- Brainstormed and researched prospecting ideas with sales team to achieve maximum business potential in various industries
- Constructed and analyzed quarterly sales metrics for entire sales team
- Maintained current database of sales team's contacts
- Delivered extensive customer service by arranging project management for customers incurring damage
- Orchestrated and executed all logistics of industry trade shows, client continuing education courses and client appreciation events
Education
BA - Computer Information Systems
Bernard M. Baruch College, Zicklin School of Business
2001
Skills
- Sales Support
- Goal Attainment
- Organizational Systems
- Sales Presentation
- Sales Strategies
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Planning and Coordination
- Commission Analysis
- Sales Performance Reporting
- Process Improvement
Additional Information
- Obsessed with Excellence Employee Award December 2017 & October 2019, Outstanding Lease /Account Support 2015-2021
Computer Skills
Languages
C++, SQL, HTML
Hardware
Apple MacBook Air, HP Laptop & PC, IBM Laptop & PC, Dell Laptop & PC
Software
Microsoft Office Suite, Outlook, Salesforce, Looker, Domo, DBeaver, Compass, Nextgen, Goldmine, FileMaker, Xactimate
Operating Systems
Windows 11 & MacOS Ventura 13
Timeline
Sales Support Specialist II
Elevance Health, Inc
03.2021 - Current
Sales Operations Coordinator
Atlantic Tomorrow's Office
08.2015 - 03.2021
Sales Coordinator
Haymarket Media Group
03.2015 - 08.2015
Sales Coordinator
Maxons Restorations, Inc
09.2009 - 03.2015
BA - Computer Information Systems
Bernard M. Baruch College, Zicklin School of Business
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