Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mariam Eskander

Murfreesboro,TN

Summary

Accurate Hospital Pharmacist with outstanding interpersonal skills maintains positive relationships with customers, vendors and medical professionals. In-depth knowledge of healthcare organizations and insurance providers. Committed to preparing and dispensing medications in accordance with established hospital guidelines.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pediatric Inpatient Staff Pharmacist

Monroe Carell Children's Hospital
03.2023 - Current
  • Dispensing and procuring medicinal products and supplies used in the hospital.
  • Responding to queries regarding dosages, indications, and drug availability.
  • Reviewing and monitoring patient past and present medication records, checking for errors, incompatibilities, and adverse reactions to avoid future complications.
  • Verifying safety and accuracy of physician orders.
  • Maintaining patient and medication records in compliance with government regulations and department policies and procedures.
  • Staying up-to-date on pharmacy regulations, treatments, and developments in industry research.
  • Using the EPIC system to review records and laboratory results for patients.
  • Effectively prioritizing tasks and organizing workflow to increase efficiency.
  • Assisting other pharmacy staff with drug inventory, purchasing, and receiving.
  • Supervising and coaching a team of pharmacy technicians and trainees.
  • Hand counting controlled medications, measuring liquids, and reconstituting antibiotics.
  • Completing accurate cycle counts, managing inventory, and handling will-calls for customers.
  • Reconstituting oral liquids.
  • Closely monitoring department performance metrics.
  • Compounding oral and IV mixtures.
  • Preparing and fulfilling infusion prescription orders, ancillary supplies.
  • Preparing pharmaceutical and chemotherapeutic agents, demonstrating a commitment to quality, efficiency, and excellence.
  • Replenishing medication and medical supply inventory in Omnicell automated dispensing systems.
  • Transporting pre-packaged doses of medications in bulk from the pharmacy to various patient care units within a healthcare facility to streamline the medication administration process and ensure timely patient care.
  • Verifying and reviewing medical orders for intravenous (IV) or infusion therapies to ensure accuracy, proper dosing, compatibility with the patient's condition, and adherence to safety protocols before administering the infusion to the patient.
  • Verifying Total Parenteral Nutrition (TPN) orders, including the composition, dosage, and compatibility, to ensure safe and appropriate nutritional support for patients.
  • Preparing and verifying a clinic infusion order, confirming the accuracy of the prescribed medication, calculating the appropriate dosage, and ensuring that the infusion is compatible with the patient's condition.

Inpatient Certified Pharmacy Technician

Monroe Carell Jr. Children's Hospital
01.2022 - 02.2023
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Answered incoming phone calls and addressed questions from nurses and healthcare providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Prepared specialized medications, such as intravenous (IV) admixtures or sterile compounds, following aseptic techniques and specific guidelines.
  • Ensured the cleanliness and organization of the IV room and equipment, especially when working with sterile compounding
  • Worked closely with pharmacists, nurses, and other healthcare professionals to ensure coordinated patient care.
  • Performed complex calculations to ensure accurate dilution and preparation of IV medications.
  • Compounded sterile IV medications, such as antibiotics, chemotherapy agents, and parenteral nutrition solutions, following strict aseptic techniques to prevent contamination.
  • Performed complex calculations to ensure accurate dilution and preparation of IV medications.
  • Safely transported prepared medications, including IV medications, oral medications, and narcotics, from the pharmacy to patient care units throughout the hospital.

Outpatient Certified Pharmacy Technician

Vanderbilt Medical Center
04.2021 - 06.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Pharmacy Intern

Walgreens
11.2019 - 04.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Reviewed and verified customer information and insurance provider information.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Coordinated filling of more than 700 daily prescriptions in high-volume pharmacy environment.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided basic information to patients about their medications, including dosing instructions and potential side effects.
  • Assisted in training and mentoring new pharmacy technicians .
  • Verified patients' insurance information to process prescription claims.
  • Prepared vaccines for administration and ensured proper storage conditions.
  • : Provided information to patients about vaccines, including the importance of immunization, vaccine schedules, and potential side effects.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
  • Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.

Pharmacy Supervisor

Railway Station Medical Center
07.2011 - 03.2019
  • Communicated with patients, ensuring that medical information was kept private.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Developed policies and procedures for effective pharmacy management.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Maintained education on side effects of medications.
  • Assessed pharmacy procedures, making appropriate changes to comply with regulatory guidelines and safety practices.
  • Offered patients and patrons information on various immunizations.
  • Recruited and interviewed job applicants to add expertise and talent to pharmacy staff.
  • Resolved issues with customers and pharmacy personnel by utilizing active listening, effective communication and mediation skills.
  • Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
  • Developed policies and procedures that would streamline pharmacy management and make it more efficient.
  • Maintained appropriate drug records and completed reports as necessary.
  • Communicated issues and reactions to specific medications to intercept potential errors.
  • Evaluated drug therapy to drive appropriate medicine use.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Provided education and support to reduce obesity, diabetes and heart disease.

Medical Representative

Global Napi Pharmaceuticals
11.2008 - 06.2011
  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Conducted research to stay up-to-date with industry trends, prices and market competition.
  • Recognized trends within territory and industry to create proactive plans.
  • Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Researched potential clients and markets to prepare for appointments.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Educated new sales staff on store policies and customer support operations.
  • Networked at events and by phone to expand business profits and revenues.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
  • Tracked customer and supply chain details for precise and timely fulfillment.

Staff Pharmacist

Independant Pharmacy
06.2008 - 11.2009
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
  • Directly supervised 3 Pharmacy Technicians, interns and support staff while on duty.
  • Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
  • Provided medication therapy management to patients
  • Conducted blood pressure screenings to reduce heart attack, stroke and death.
  • Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
  • Provided education and support to reduce obesity, diabetes and heart disease.
  • Prepared medications such as emulsions, liquids, powders and ointments.
  • Conducted routine inspections of medication storage locations.

Education

BACHELOR OF PHARMACY -

ZAGAZIG UNIVERSITY
EGYPT
05.2008

Skills

  • IV Admixtures
  • Computer Billing Systems
  • Health Insurance Plan Knowledge
  • Medication Inventory
  • Medication Side Effect Knowledge
  • Patient Health Information Access
  • Patient Education
  • Pharmacy Dispensing Systems
  • Safety Procedures
  • Calculating Doses
  • Pharmaceutical Compounding
  • Pharmaceutical Operations Knowledge
  • Verifying Inventory
  • Transition of Care Understanding
  • Coordinating Inventory
  • Monitoring Therapeutic Effectiveness
  • Chart Updating
  • Supervising Technicians
  • Dispensing Medications
  • Verifying Orders
  • Policy Updates
  • Pharmacy Policies and Procedures
  • Prescription Counseling
  • Vaccination Administration
  • Automation Systems
  • Teamwork and Collaboration
  • TPN Monitoring
  • File Insurance Claims
  • Drug Utilization Reviews (DUR)
  • Operational Procedures

Certification


  • Licensed Pharm D- March 2008

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Pediatric Inpatient Staff Pharmacist

Monroe Carell Children's Hospital
03.2023 - Current

Inpatient Certified Pharmacy Technician

Monroe Carell Jr. Children's Hospital
01.2022 - 02.2023

Outpatient Certified Pharmacy Technician

Vanderbilt Medical Center
04.2021 - 06.2022

Pharmacy Intern

Walgreens
11.2019 - 04.2021

Pharmacy Supervisor

Railway Station Medical Center
07.2011 - 03.2019

Medical Representative

Global Napi Pharmaceuticals
11.2008 - 06.2011

Staff Pharmacist

Independant Pharmacy
06.2008 - 11.2009

BACHELOR OF PHARMACY -

ZAGAZIG UNIVERSITY

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Mariam Eskander