
Multidisciplinary Learning & Development and Education Professional with a proven record of designing, scaling, and delivering high-impact instructional programs across corporate, nonprofit, educational, and creative environments. Expert at translating complex educational theories, academic research, and abstract creative concepts into engaging, data-driven curricula and large-scale enrichment initiatives that maximize stakeholder alignment. A strategic, agile program leader who excels at cross-functional collaboration, community engagement, and managing high-capacity field operations to drive measurable organizational development and social impact.
-Managed full lifecycle of high-volume print, marketing, and promotional projects from initial client consultation and quoting through production and final delivery.
-Served as primary liaison for corporate accounts, ensuring project specifications aligned with brand standards and client goals to guarantee complete product satisfaction.
-Expanded customer base by 17% and secured 9 large-scale print orders generating an estimated $3,750 in revenue through targeted B2B prospect research.
-Executed multichannel outbound outreach (phone, email, direct mail, social media, and bag-drop marketing) to warm up prospects and secure discovery calls.
-Administered promotional accounts, tracking client interactions, project timelines, sales pipelines, invoices, estimates, and account status via Insightly and PrintSmith CRM.
-Performed prepress quality control checks on digital files (formatting, resolution, bleeds, fonts) before routing to the production team to minimize errors.
-Collaborated cross-functionally with design, production, and shipping departments to optimize workflows, update schedules, and consistently beat tight deadlines.
-Managed and curated content for company social media platforms, including Facebook, Twitter, Pinterest, and Instagram, to promote company goods and services.
-Technical Skills: CRM Management (Insightly/PrintSmith/Salesforce), MS Office, Prepress File Review, Adobe Creative Suite (Basic)
-Professional Skills: B2B Lead Generation, Account Management, Print & Marketing Production, Client Relations, Project Management, Cross-Functional Collaboration
- Formulated tailored care plans for a middle school-aged female youth with special needs to systematically advance developmental milestones. (Strategic Care Planning)
- Directed full-time residential operations for a household consisting of one child and five domestic animals. (Comprehensive Household Management)
- Implemented highly structured daily regimens to minimize client anxiety, enhance stability, and improve behavioral responses during transitions. (Routine Synchronization)
- Cultivated personal autonomy by instructing the client in daily living activities, including hygiene management, grooming, and essential social manners. (Life Skills Instruction)
- Devised customized instructional methodologies and provided targeted nightly tutoring to optimize educational outcomes. Ensured child met academic deadlines for school. (Academic Enhancement)
- Designed adaptive recreational and artistic activities aligned with sensory integration protocols and cognitive development goals. (Therapeutic Engagement)
- Centralized communications between family members, therapists, and educators to ensure a cohesive approach to client care. (Stakeholder Communication)
- Monitored rigorous medication schedules and prepared specialized nutrition plans designed for sensory and dietary sensitivities. (Health & Dietary Compliance)
- Maintained punctual transportation services to and from academic institutions and extracurricular activities using a personal vehicle. (Transit Management)
- Established a secure, high-trust environment utilizing positive reinforcement and validation techniques to bolster self-esteem. (Psychosocial Support)
Account Coordination & Prospect Research: Prospect research; Outbound B2B Lead Sourcing, Pipeline Management; CRM Systems Administration; Print Operations Software (Printsmith); Financial Documentation; Client Management; Production Scheduling; Inbound Acquisition Strategy; Financial Documentation
Creative Direction & Exhibition Design: Art Installation, Custom Framing, Environmental Branding & Beautification, Community Service & Workshop Facilitation Support; Spatial Blueprint Execution; Setting up detailed environmental decor, experiential display booths, and interactive elements for large crowds; Multi-Project Concurrency Management; Budget Optimization & Control; SLA Deadline Adherence; Operational Progress Reporting; Creative Consultation Strategy
Event Planning, Program Management,& Operations: Orchestrated the end-to-end logistics for a multi-day corporate conferences, 8-Week-Long Summer camps; 1 week long Leadership Training Conferences; Managed & trained staff, communicated with vendors, speakers, catering, and facilities; Built agenda timelines & aligned activity & concurrent breakout session schedules, facilities logistics, footprint mapping; Capacity Planning & Resource Allocation
Fundraising: Capital Procurement, Sought out & Secured Philanthropic Partners & Investments; Organized Revenue Development Campaigns; Organized grassroots community fundraisers
Learning, Development, & Instructional Design: Learning Objective formulation, Curriculum Framework Alignment, Pedagogical Scaffolding, Universal Design for Learning instructional design; varied experience with multiple EdTech platforms & resources;
Marketing: Social Media Advertising, Built automated email workflows in Salesforce; Delivered multi-platform digital marketing campaigns
Nonprofit Operations & Development: Executed multichannel content marketing strategy across multiple platforms; Engineered Community marketing and digital promotion for grassroots fundraisers; Drove Revenue Operations & Sales; Translated abstract impact data into visual narrative
Professional , Academic, & Grant Writing: Digital Content Management, Research, Primary Source Verification, Grant & Proposal Writing, Travel Writing, Memoir Writing, Creative Writing, Nonfiction Writing, Academic Writing); Editing (MLA & APA)
Visual Arts: Digital Illustration, Art Work Documentation, Basic Graphic Design in Photoshop, Illustrator, InDesign, Canva; Fine Arts ( Painting: Watercolor, Acrylic, Oil, Ink; Drawing: Colored Pencil, Graphite, Pastel, Charcoal; Sculpture, Ceramics, Jewelry Making, Photography)
Youth Advisor for Girl Talk Inc, Nonprofit (May 2014- June 2019)
Freelance Art Consultant for Girl Talk Inc, Nonprofit (May 2014- June 2019)