Highly organized and customer-focused professional with experience in operations and logistics, seeking to leverage a commitment to safety and service excellence in a Flight Attendant role. Proven ability to manage complex situations and communicate effectively with diverse groups, ensuring passenger comfort and safety through calm and decisive problem-solving.
Overview
7
7
years of professional experience
Work History
Senior Coordinator, Program Operations
State National Companies Inc.
Bedford, TX
05.2025 - Current
Project planning and scheduling: Assist with developing detailed project plans, breaking down tasks, and creating project timelines.
Documentation and reporting: Create and maintain project documentation, such as plans, budgets, and status reports, and distribute meeting minutes.
Communication: Act as a liaison between the project team, stakeholders, and vendors, ensuring all parties are informed of progress, and any issues that arise.
Task and workflow management: Coordinate tasks among team members to ensure the workflow remains on schedule, and help assign and track individual responsibilities.
Monitoring and tracking: Monitor project progress, track expenditures, identify risks, and escalate issues as needed.
Admin Assistant, VP of Compliance & Operations Dir
State National Companies Inc.
Bedford, TX
06.2023 - 06.2025
Calendar and meeting management: Schedule appointments, manage executive calendars, and coordinate meetings, including booking conference rooms.
Travel arrangements: Plan and book all aspects of business travel, including flights, and accommodations.
Communication: Screen phone calls, handle mail, manage emails, and draft professional communications on behalf of the executive.
Office management: Perform general office duties, such as filing, ordering supplies, and preparing for visitors.
Document preparation: Create and proofread documents such as correspondence, reports, agendas, and presentations.
Expense reporting and departmental budget monitoring: Accurately manage and prepare expense reports. Review and update department budgets.
Data research: Conduct research and gather data to support executive decisions and presentations.
Liaison: Act as a point of contact and liaison between the executive and internal and external stakeholders.
Workflow optimization: Streamline workflows to help the executive focus on strategic priorities.
Sensitive information: Handle and protect confidential and sensitive information with discretion.
Event planning: Plan and execute logistics for company events, such as off-sites or client meetings.
Lead Personal Assistant
Schlegel Ranch
Dallas, TX
01.2021 - 06.2023
Organized meetings by arranging logistics and preparing materials for attendees.
Coordinated travel arrangements, ensuring timely arrivals and departures.
Tracked and managed expenses to maintain accurate financial records.
Maintained confidentiality of sensitive personnel information to ensure data security.
Checked personal and professional activities to remind employer of priority tasks and deadlines.
Facilitated event planning, coordinating logistics and details for successful gatherings.
Developed filing systems for documents, enhancing retrieval speed and organization.
Maintained confidential files related to personnel records or other sensitive information.
Maintained clerical correspondence via email and phone.
Organized work projects around client's house.
Guest Educator
Irving ISD
Irving, Texas
03.2019 - 01.2021
Deliver lessons: Follow and execute the lesson plans left by the regular teacher to ensure continuity of instruction.
Manage behavior: Maintain classroom order, enforce school rules, and foster a positive, respectful learning environment.
Adapt methods: Adjust teaching techniques to fit the needs of different students, or to supplement the provided materials.
Supervise students: Oversee students in the classroom, hallways, cafeteria, and during breaks, and other activities.
Education
Bachelor of Science - Sociology
University of North Texas
Denton, TX
05-2020
Skills
Verbal and written communication
Adaptability and flexibility
Problem-solving
Scheduling and calendar management
Interpersonal skills
Bilingual (fluent in English and Arabic)
Emergency response
References
References available upon request.
Timeline
Senior Coordinator, Program Operations
State National Companies Inc.
05.2025 - Current
Admin Assistant, VP of Compliance & Operations Dir