Mariam Karimi

• Assisted in creating written, video, and image content for marketing channels.
• Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
• Researched interesting and relevant content to capture interest and improve site traffic.
• Scheduled social media postings to advertise products and generate site traffic.
• Increased sales leads by conducting market research and identifying potential clients.

● Interacted with customers in a friendly and approachable manner, assisting them in finding products that met their preferences.

● Consistently met sales targets through proactive engagement with customers.

● Collaborated with colleagues and managers to ensure a cohesive positive work environment.

● Conducted effective and accurate cash transition, processed payments.

● Addressed customers inequities, concerns, and returns in a timely and professional manner.

• Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
• Handled customer complaints professionally and efficiently, resulting in increased repeat business.
• Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
• Established welcoming atmosphere by greeting each guest warmly.
• Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.