Mariam Logon
Raleigh,NC
Overview
16
16
years of professional experience
Work History
Associate Sales Manager
Workiva
Remote
05.2022 - Current
- Work closely with the inside sales manager
- Help manage and provide leadership to a selected number of team members, to help them achieve and/or exceed sales quota
- Manage a team of 4 Inside Sales)
- Improved onboarding process resulting in 30% faster time to productivity for new hires
- Presents high level demonstrations of the company's platform that conveys business outcomes while considering what is important to different users
- Achieved with support of my sales our quarterly objective 105% above, improving the sales of the previous year
- Followed customers through entire sales process, closing individual sales of $2,000,000
- Maintains active engagement with existing customers to increase interest in additional uses for the company's platform
- Qualify leads/contacts based upon defined criteria to transition meaningful sales leads into a pipeline.
Strategic Account Manager (Canadian territory)
Workiva
Remote
04.2015 - 05.2022
- Demonstrate a fundamental understanding of our platform, and articulate its capabilities and advantages to decision makers and influencers across multiple departments
- Build and maintain strong relationships with key decision-makers and influencers within target accounts
- Collaborate with customers to understand their needs, recommend tailored solutions, and ensure customer satisfaction throughout the sales process
- Conduct regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations
- Conduct customer visits, meetings, and presentations to promote our products, address customer concerns, and negotiate contracts.
Sales Specialist
Nimble Storage
Raleigh, NC
09.2013 - 04.2015
- Specializes in producing hardware and software products for data storage
- Source new sales opportunities through inbound lead follow-up and outbound calls, emails, and text messaging
- Gather information from prospective customers to identify data storage needs
- Qualify, convert and follow the current process for scheduling appointments for outside sales teams.
Virtual Account Manager II
Cisco Systems
Morrisville,NC
10.2012 - 08.2013
- Cisco Systems, is an American multinational digital communication technology corporation headquartered in San Jose, California
- Created call scripts, cheat sheets and training materials for learning and development
- Trained on, and quickly absorbed and assimilated technical information on Cisco products
- Personally responsible for 75 and 120 new accounts in 2011 and 2012 years through cold calling
- Supported over 40 diverse clients monthly by serving as main contact and trusted technical advisor
- Worked cohesively with cross-functional teams to achieve set objectives
- Designed and delivered impactful sales training to Cisco customers.
Partner Advisor (US/Canada)
Cisco Systems
Morrisville, NC
02.2011 - 08.2012
- Cisco Systems, is an American multinational digital communications technology corporation headquartered in San Jose, California
- Advise and discuss order management, fulfillment and customer service implications with Partners for business changes or enhancements
- Work closely with the Partner Business Managers, to make sure the different Partners reach their quarterly goals
- Develop Business Plans for Partners
- Responsible for designing customized investment solutions for Cisco Partners
- Assist with the onboarding and roll-out of new Cisco Programs and Promotions, and working to ensure all launch requirements are met in a timely and organized fashion
- Manage Marketing capability projects and work streams and build and sustain relationships with clients, providing exceptional client service
- Train Partners and their Engineering Teams on the new Programs and Promotions
- Collaborative engagement of internal and external Cisco partners, resellers, and resources.
Customer Portfolio Manager
TD Banknorth
Mahwah, NJ
07.2008 - 02.2011
- TD Banknorth, is an American national bank and the United States subsidiary of the multinational TD Bank Group
- Manage Customers' Portfolio
- Respond and resolve customer requests and concerns
- Built and maintained effective relationships with clients
- Review customers' accounts, records and other documents to obtain information and respond to their needs
- Responsible for monitoring customers' accounts
- Responsible for training, and mentoring new employees
- Develop unique relationship with potential clients and sustain existing ones.
Timeline
Associate Sales Manager
Workiva
05.2022 - Current
Strategic Account Manager (Canadian territory)
Workiva
04.2015 - 05.2022
Sales Specialist
Nimble Storage
09.2013 - 04.2015
Virtual Account Manager II
Cisco Systems
10.2012 - 08.2013
Partner Advisor (US/Canada)
Cisco Systems
02.2011 - 08.2012
Customer Portfolio Manager
TD Banknorth
07.2008 - 02.2011