Summary
Overview
Work History
Education
Skills
Activities & Achievements
Timeline
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Mariam Savarese

Customer Service & Business Support Professional
Houston,TX

Summary

A proactive problem solver and disciplined self-starter with a demonstrated history of powerful communication skills and a passion for working with others.

Overview

5
5
years of professional experience

Work History

Employment Gap

N/A
03.2022 - Current
  • During this period, I took a hiatus from my professional career to help care for my ill father. This experience enhanced my ability to handle challenging situations with compassion and resilience. While not in a traditional work setting, this time allowed me to develop valuable skills that are transferable to the workplace, including effective communication, time management and problem-solving.

Customer Support Specialist

Aerotek Recruiting & Staffing
01.2019 - 03.2022
  • Coordinated and executed full-cycle onboarding process for new hires, including orientation classes, I-9 completion and drug/background screenings
  • Processed weekly payroll and expense reports for over 300 contract employees using multiple timecard collection systems, including Peoplesoft, Fieldglass & Beeline
  • Partnered with Sales Managers, Recruiters, and Corporate team members to streamline communication with customers
  • Guided internal teams (finance, HR, clients) in resolving complaints, disputes and special requests promptly
  • Responsible for entry of new employees, status changes, and termination into HRIS, with a strong focus on initial quality
  • Resolved HR related inquiries or requests and served as a liaison between employees and clients

Education

Bachelor of Arts in Public Relations -

Texas Tech University
Lubbock, TX

Skills

    Strong attention to detail

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Activities & Achievements

  • Aerotek Leadership Development Program Participant, 10/01/21
  • Recipient of the Aerotek Field Support Group Member of the Year Award, 12/01/20
  • Recipient of the Aerotek Southwest Field Support Group Top Office Award, 12/01/19

Timeline

Employment Gap

N/A
03.2022 - Current

Customer Support Specialist

Aerotek Recruiting & Staffing
01.2019 - 03.2022

Bachelor of Arts in Public Relations -

Texas Tech University

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Mariam SavareseCustomer Service & Business Support Professional