Maria M. Torres Morales

• Assign daily tasks to the housekeeping team.
• Ensure all employees adhere to cleanliness and presentation standards.
• Train new staff on procedures and safety regulations.
• Verify that rooms are thoroughly cleaned, with the correct supplies and amenities.
• Check public areas, hallways, laundry, and offices.
• Report any damage or maintenance needs.
• Monitor inventory of cleaning products, linens, and complimentary items.
• Request replenishment of supplies as needed.
• Coordinate with reception and maintenance to report room availability, repairs, or incidents.
• Maintain good communication with housekeeping management.
• Ensure the team uses cleaning chemicals and equipment correctly.
• Comply with occupational health and safety regulations. 6. Operational Support
• Perform cleaning tasks as needed to cover absences or high workloads.
• Ensure that established room cleaning schedules are met.
• Monitor team performance and provide constructive feedback.
• Participate in the creation of staff schedules and rotations.

1. Cleaning Rooms and Common Areas

• Make beds, change sheets and towels.

• Clean bathrooms, floors, windows, and surfaces.

• Dust and vacuum carpets.

2. Replenishing Supplies

• Replenish complimentary items (soap, shampoo, toilet paper, etc.).

• Replace linens and clean towels.

3. Control and Record Keeping

• Report lost or damaged items.

• Record the status of rooms (clean, occupied, dirty, under maintenance).

4. Basic Maintenance

• Report damage or defects (burned-out light bulbs, leaks, broken furniture).

5. Adhering to Hygiene and Safety Standards

• Use cleaning products correctly.

• Follow protocols to prevent accidents or contamination.

6. Customer Service (if working in a hotel or similar establishment)

• Respond courteously to requests or complaints.

• Ensure guests feel comfortable and satisfied.

• Adjustment of parameters (speed, temperature, sealing, weight, etc.) according to the type of product.
• Supervision of the packaging process to ensure quality and compliance with standards.
• Changing material rolls (film, labels, packaging) and adjusting format.
• Basic maintenance and cleaning of the machine to prevent malfunctions.
• Detection and resolution of minor malfunctions during operation.
• Use of scales, sealers, labelers, and other support equipment.
• Verification of weight, sealing, and presentation of the packaged product.
• Review of codes, expiration dates, and labels.
• Recording of production data and waste control.
• Compliance with hygiene and food safety standards.
• Attention to detail and focus on quality.
• Teamwork with line personnel, supervisors, and maintenance personnel.
• Responsibility and punctuality.
• Ability to work under pressure or with daily production goals.
• Adaptability to rotating shifts and different types of packaging or products.

1. Cleaning Rooms and Common Areas

• Make beds, change sheets and towels.

• Clean bathrooms, floors, windows, and surfaces.

• Dust and vacuum carpets.

2. Replenishing Supplies

• Replenish complimentary items (soap, shampoo, toilet paper, etc.).

• Replace linens and clean towels.

3. Control and Record Keeping

• Report lost or damaged items.

• Record the status of rooms (clean, occupied, dirty, under maintenance).

4. Basic Maintenance

• Report damage or defects (burned-out light bulbs, leaks, broken furniture).

5. Adhering to Hygiene and Safety Standards

• Use cleaning products correctly.

• Follow protocols to prevent accidents or contamination.

6. Customer Service (if working in a hotel or similar establishment)

• Respond courteously to requests or complaints.

• Ensure guests feel comfortable and satisfied.