Mariam Uwamahoro
New Haven,CT
Summary
Dedicated professional with a strong background in customer service and housekeeping at Yale New Haven Hospital. Proven ability to enhance cleanliness standards and optimize productivity through effective teamwork and communication. Skilled in chemical handling and health compliance, consistently delivering high-quality results while fostering a supportive work environment.
Overview
1
1
year of professional experience
Work History
Housekeeping Aide
Yale New Haven Hospital
09.2024 - Current
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Prepared rooms with top-notch standards every time.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
Cashier
Pro Park
12.2023 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
N/A -
Life Long Education
Harare Zimbabwe Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
- Health and safety compliance
- Bathroom cleaning
- Restocking supplies
- Teamwork
- Hospitality background
- Excellent oral and written communication
- Team support and collaboration
Singing
Singing
Languages
Swahili
Elementary
Timeline
Housekeeping Aide
Yale New Haven Hospital
09.2024 - Current
Cashier
Pro Park
12.2023 - 02.2025
N/A -
Life Long Education
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