Summary
Overview
Work History
Education
Skills
Timeline
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MARIAM WILLIAMS

Pearl,MS

Summary

Retail professional committed to maintaining optimal stock levels and ensuring well-organized store environment. Proven ability to support smooth retail operations with effective restocking and neat product displays. Recognized for teamwork and adaptability to changing needs, with strong focus on inventory management and time management.

Overview

5
5
years of professional experience

Work History

Bank Advisor

Apple
02.2023 - Current
  • Provided exceptional customer service by understanding individual needs and recommending Apple products, accessories, and solutions
  • Educated customers on Apple's ecosystem, product features, and services like AppleCare and iCloud
  • Assisted with device setup, troubleshooting, and technical support to ensure a smooth customer experience
  • Maintained a strong knowledge of current promotions, inventory, and new product launches
  • Collaborated with team members to meet daily sales targets and enhance overall store performance
  • Handled transactions efficiently while ensuring data security and customer privacy

Healthcare Customer Service Representative

Alorica
01.2022 - 12.2022
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
  • Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.

Overnight Stocker and Receiver

Walmart
06.2020 - 02.2022
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.

Education

Business Management - undefined

Holmes Community College
Ridgeland, MS
05.2024

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Analytical Thinking
  • Overseeing Daily Activities
  • Team Collaboration and Leadership
  • Data Analysis
  • Fraud prevention
  • Fraud Detection
  • Dispute Resolution

Timeline

Bank Advisor

Apple
02.2023 - Current

Healthcare Customer Service Representative

Alorica
01.2022 - 12.2022

Overnight Stocker and Receiver

Walmart
06.2020 - 02.2022

Business Management - undefined

Holmes Community College

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MARIAM WILLIAMS