Mariama Barry
Corona
Overview
2
2
years of professional experience
Work History
Customer Service Associate Wendy's, New York, NY
Wendy's
- Exceeded and consistently maintained productivity goals while maintaining a dedication to providing outstanding customer service.
- enacted quality control procedures that improved general client satisfaction ensuring they adhere to all guidelines.
- Communicating with non-native English speakers using my polyglot while ensuring their safety.
Security Officer, SJ Solution Security & Protection Services INC, New York
SJ Security
- enforced the policies, procedures, and rules of the firm to maintain a secure environment.
- patrolling and inspecting locations on a regular basis, protecting restricted areas from unwanted entrance.
- created thorough daily reports on the operations of the property.
Passenger Service Agent & Ticketing Agent, JFK
Swissport
04.2022 - Current
- Ascertain the times for flight close-out and the completed and validated flight forms.
- Duties of leadership.
- Lead gate
- Arrivals (carrying wheelchairs, children, and the arrivals personnel).
- overseeing the outgoing aircraft maintenance.
- registering passengers at the departures.
- Control of documents and safety at the gate.
- Maintain continuous contact with the manager, ramp agents, team leaders, and truck dispatch.
- making sure they have the required paperwork in order to board the aircraft.
Education
High School Diploma -
John Browne High School
05.2020
Accounting
York College of The City University of New York
05.2024
Skills
- Financial Accounting
- Managerial Accounting
- Auditing
- Multilingual: French, Fulani, English
- Leadership & Training
- Document Verification & Control
- Quality and Excel Proficiency
- Customer Service
Activities
06/2018 - 12/2020, Air Force, High School Participation, Member, Alumni Association
Awards
- Certified Security Guard
- High Tech Security Training Center, 2022
- Improvement in English Language development
- Excellence in Speaking and Discussion
- Leader of Collaboration in Global History
- Participation
- Academic Achievement 100% Passed Classes
- Outstanding Attendance
- Excellence in Dance
Languages
French
Full Professional
Timeline
Passenger Service Agent & Ticketing Agent, JFK
Swissport
04.2022 - Current
Customer Service Associate Wendy's, New York, NY
Wendy's
Security Officer, SJ Solution Security & Protection Services INC, New York
SJ Security
High School Diploma -
John Browne High School
Accounting
York College of The City University of New York