Mariama Hayes
Indianapolis,IN
Summary
Developed skills in fast-paced healthcare environment, focusing on patient care and administrative tasks. Demonstrated ability to manage patient records and assist with medical procedures. Seeking to apply these transferrable skills in new field, leveraging experience in high-stress settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Franciscan Physician Network
Indianapolis, IN
04.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Certified Medical Assistant - Remote
Franciscan Physician Network
Indianapolis, IN
01.2019 - 04.2020
- Met customer call guidelines for service levels, handle time and productivity.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Schedule appointments, check patients in and out
- Schedule referrals for patients
- Make reminder calls for patients about virtual visits
Education
Associate Degree in Nursing - Nursing
South College
Indianapolis, IN09-2025
High School Diploma -
Warren Central High School
Indianapolis, IN06-2017
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Electronic health records
- Phlebotomy
- CPR
- Compassionate
- Family medicine
- Orthopedics
Certification
Medical assistant Program - Vincennes University
Certification - The American Registry of medical assistants
Timeline
Certified Medical Assistant
Franciscan Physician Network
04.2020 - Current
Certified Medical Assistant - Remote
Franciscan Physician Network
01.2019 - 04.2020
Associate Degree in Nursing - Nursing
South College
High School Diploma -
Warren Central High School
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