Maria Magdalena Alvarez
Watsonville
Summary
Proven multitasker and relationship builder, excelled in fast-paced environments at IHSS and McDonald's, enhancing customer satisfaction and operational efficiency. Leveraged problem-solving and time management skills to significantly improve service delivery. Demonstrated compassion and organizational prowess, ensuring high-quality care and customer service.
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
22
22
years of professional experience
Work History
Caregiver
IHSS
03.2020 - 06.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Waitress
Local Restaurant & Bar
08.2010 - 03.2013
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Customer Service Cashier
Dry Cleaning
04.2007 - 07.2010
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
McDonald's
06.2000 - 12.2002
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
El Salvador
El SalvadorSkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Relationship building
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Caregiver
IHSS
03.2020 - 06.2022
Waitress
Local Restaurant & Bar
08.2010 - 03.2013
Customer Service Cashier
Dry Cleaning
04.2007 - 07.2010
Cashier
McDonald's
06.2000 - 12.2002
El Salvador
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