Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARIA MAYELA ALVARADO FRANCO

Lakeside,CA

Summary

Driven by strategic planning and a knack for operations management, I significantly enhanced team productivity and customer satisfaction at CARROLL'S COMMUNITY CARE-EMERAL. As expertise in data analytics and inventory control, alongside fostering positive environments, led to a marked reduction in employee turnover and streamlined kitchen operations, showcasing my ability to deliver results efficiently and effectively.

Overview

7
7
years of professional experience

Work History

SUPERVICER MIDNIGHT SHIFF

CARROLL'S COMMUNITY CARE-EMERAL
05.2019 - Current

Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.

  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Cooking food for the patients and providing medication to the patients.
  • Maintaining the cleanliness of the facility.
  • Taking care of the patient during sleeping time.

Cook

Arbys Resturant
05.2021 - 02.2022
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Fill all container and have it ready for next shift.

Housekeeping Room Attendant

Carlton Oaks Ascend Hotel Collection
11.2017 - 10.2018
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Chef helper, prepping food, caterings, decorations, dish washer and much more

Education

CMA

Us Collages
San Diego, CA
06.2024

Skills

  • Strategic Planning
  • Operations Management
  • Data Analytics
  • Inventory Control

Languages

Spanish
Professional Working

Timeline

Cook

Arbys Resturant
05.2021 - 02.2022

SUPERVICER MIDNIGHT SHIFF

CARROLL'S COMMUNITY CARE-EMERAL
05.2019 - Current

Housekeeping Room Attendant

Carlton Oaks Ascend Hotel Collection
11.2017 - 10.2018

CMA

Us Collages
MARIA MAYELA ALVARADO FRANCO