Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
Generic

Maria Melissa Rodrigue

Port Charlotte,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.

Overview

2
2
years of professional experience

Work History

Cleaning Team Leader

Dishwashing
03.2024 - 04.2024
  • Supervised, monitored and evaluated the performance of cleaning staff.
  • Planned daily tasks for each cleaner as well as long-term goals for the team as a whole.
  • Worked closely with management to develop strategies for improving efficiency within the cleaning department.

Phone Sales Representative

Claro Dominicana
01.2022 - 07.2022
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Upsold products and services strategically, increasing average transaction value and revenue generation.
  • Handled objections skillfully during calls by addressing customer concerns effectively, leading them towards making informed decisions.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among clients.

Washers

Laundry Room
01.2023 - 10.2023
  • Operated or tended machines to wash and remove impurities from items.
  • Measured, weighed or mixed cleaning solutions using measuring tanks or suction tubes.
  • Assisted customers with selecting the correct washing cycle for their laundry needs.
  • Cleaned and maintained washer machines, including changing filters, hoses and belts.

Education

High School Diploma -

Politécnica Braulio Paulino
07-2020

Skills

  • Strong leadership
  • Cleaning practices
  • Cleaning bathrooms
  • Task assignment
  • Window Cleaning
  • Ordering cleaning supplies
  • Customer service-focused
  • Laundry operations
  • Washing windows

Languages

Spanish
Full Professional

Education and Training

other

Timeline

Cleaning Team Leader

Dishwashing
03.2024 - 04.2024

Washers

Laundry Room
01.2023 - 10.2023

Phone Sales Representative

Claro Dominicana
01.2022 - 07.2022

High School Diploma -

Politécnica Braulio Paulino
Maria Melissa Rodrigue