Maria Michelle Roman
Angleton
Summary
I am a hardworking person, I like to give my best and learn from everything. I forged my career as a pedagogue, expert in education and research. My career reflects a diversity of experiences, from the design of innovative computer solutions to the realization of real projects in collaboration with teams, computer management and I also had some semesters of administration. I like to make an effort and if I don't know something, I research, ask for help and learn it.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Cleaning Assistant
Ada cleaners
Angleton
04.2025 - 01.2026
- Organized cleaning supplies and equipment for efficient access during tasks.
- Collaborated with colleagues to complete cleaning tasks in a timely manner.
- Daily clothes ironing tasks
Customer Service Officer
Envios Ocampos
Angleton
11.2018 - 07.2020
- Knowledge of computer systems and software for sending money to different countries.
- Resolved complaints by providing effective solutions and support.
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
Autopartes
Costumer Service
Huixtla, chiapas
01.2011 - 01.2017
- Family business
- Handling money, issuing receipts, and working in teams
Education
Master of Science - Licenciatura En Pedagogia
UNACH
Tapachula, Chiapas , Chiapas 08.2013 - 06.2016
Skills
- Microsoft Office
- Document management
- Schedule coordination
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Customer relations
Languages
Spanish
Native/ Bilingual
English
Beginner
Timeline
Cleaning Assistant
Ada cleaners
04.2025 - 01.2026
Customer Service Officer
Envios Ocampos
11.2018 - 07.2020
Master of Science - Licenciatura En Pedagogia
UNACH
08.2013 - 06.2016
Autopartes
Costumer Service
01.2011 - 01.2017