Maria Monina Cadiz

• Streamlined processes and integrated marketing campaigns which resulted in a 200% Increase in student enrollment over a 2 year period.
• Hired, trained and supervised full-time, part-time and student admission staff.
• Conducted research, identified target markets, and developed marketing and recruiting campaigns.
• Oversaw design of marketing materials, including: postcards, flyers, radio and print ads as well as collateral materials for recruitment.
• Evaluate institutional process to identify opportunities for enhancing and improving student service to improve student success.
• Oversee student service areas including: admissions, financial aid, campus activities, student government, career development, student health and student mental health.
• Develop plan for training professional and paraprofessional staff on best practices.
• Research, develop and implement policies and procedures for best practice as related to the areas of admissions, financial aid, student code of conduct and student judicial processes.
• Assess school policies and procedures in the area of student affairs for effectiveness and compliance with government guidelines.
• Administer school policies related to student code of conduct, student complaints and the student judicial process.
• Develop and manage annual budget.
• Achieved significant cost savings through supply chain optimization efforts such as strategic sourcing initiatives and logistics improvements.
• Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
• Oversaw business-wide changes to modernize procedures and organization.
• Participated in emergency management training with campus and local emergency services.
• Developed and Implemented an Integrated Crisis Communication Plan.
• Managed the crisis communication team during a major high impact event.

• Developed, managed and reconciled annual department budget.
• Organized, reviewed, and filed paperwork for secure recordkeeping.
• Monitored enrollment processes to meet regulations and accreditation standards.
• Updated computer system with latest information to keep records current and accurate.
• Improved data integrity by conducting regular audits of student records and making necessary corrections.
• Addressed registration, student accounts and billing inquiries to limit enrollment disruptions.
• Verified paperwork accuracy and checked for completion prior to processing.
• Streamlined registration processes by implementing efficient online systems and reducing wait times.
• Collaborated with academic departments to ensure course availability, meeting student needs and institutional goals.
• Provided essential support during graduation ceremonies, ensuring smooth execution of events and accurate awarding of degrees.
• Developed and implemented registration policies, procedures and timelines for smooth administration processes.

• Responsible for oversight of the offices of: admissions, communications, financial aid, and international programs.
• Developed and implemented an integrated marketing and recruitment plan to rebuild university enrollment.
• Evaluated all communication plans.
• Worked collaboratively across the campus to involve faculty, staff and students in the recruitment process.
• Developed project goals and established time lines.
• Worked with Campus Safety to manage and implement the campus safety and emergency notification plan.
• Developed written policies and procedures for all areas of the division.
• Implemented new print shop which maximize efficiency and cost savings.

• Reviewed government regulations to ensure continued compliance and maximize available funding opportunities.
• Conducted thorough audits of school finances to identify discrepancies or potential risks early on.
• Analyzed enrollment trends to predict future growth or decline in student numbers accurately, informing appropriate adjustments to staffing levels or budgeting priorities accordingly.
• Implemented new accounting software to streamline financial reporting and enhance transparency in budget management.
• Established and maintained strong relationships with local businesses and non-profit organizations that supported the school through donations or partnerships.
• Coordinated facility maintenance projects, ensuring safe learning environments for students and staff members alike.
• Maintained accurate financial records to enable data-driven decision-making by administrators.
• Developed comprehensive financial plans for school programs, ensuring adequate funding for all activities.
• Managed payroll and benefits administration for faculty and staff, ensuring timely payment and accurate recordkeeping.
• Assisted with hiring decisions by conducting interviews, reviewing applications, and making recommendations based on qualifications aligned with the school''s needs.
• Led professional development workshops aimed at enhancing staff understanding of business operations within an educational context.
• Monitored cash flow closely, adjusting spending as needed to maintain fiscal stability throughout the academic year.
• Facilitated communication between administration, teachers, parents, and community partners to foster a positive educational environment.
• Collaborated with stakeholders to identify areas of improvement and implement strategic initiatives in line with the school''s goals.
• Enhanced financial efficiency by implementing cost-saving measures and streamlining budget processes.
• Negotiated contracts with vendors to secure favorable terms for purchasing supplies or services needed by the school community.
• Oversaw procurement processes, securing necessary resources within budget constraints while maintaining compliance with district policies.
• Spearheaded grant proposal development resulting in increased funding opportunities for the school''s programs.
• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Created organized filing system to manage department documents.
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Implemented project management techniques to overcome obstacles and increase team productivity.

• Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
• Coordinated school facility use with maintenance personnel to achieve equitable access.
• Facilitated collaboration between departments for seamless interdisciplinary education experiences for students.
• Designed assessment tools to measure student progress effectively, allowing for targeted intervention when necessary.
• Led professional development initiatives for faculty members, providing opportunities for skill enhancement and career advancement.
• Reduced operational costs by optimizing resource allocation and budget management.
• Coordinated extracurricular activities that promoted student growth in academics, arts, athletics, and leadership skills outside of the classroom setting.
• Promoted academic excellence by collaborating with teachers on curriculum development and instructional strategies.
• Resolved conflicts among faculty members, staff, or students promptly while maintaining confidentiality and professionalism at all times.
• Evaluated academic programs regularly based on established benchmarks ensuring continued improvement in teaching methods.
• Set academic and behavioral standards for students.
• Enhanced staff performance through regular training sessions and performance evaluations.

• Work directly with different internal support groups and external business partners for AT&T's Enterprise Hosting Services that provide organizations with a global, secure network infrastructure designed to support business applications.

AT&T Data Centers (23 US and 15 Global)

• Directly engage Internet Data Center (IDC) technicians for all remote hands request from hosting customers (server reboot, cabling, cross connects, tape swap etc.).
• Control and manage security access list for all centers, which are controlled by mantraps, with card and biometric readers, to ensure that only authorized personnel are able to gain entry. (Addition/Deletion of contacts)
• Work with IDC Managers for facilitation of IDC notifications, monitoring, billing and restrictions if applicable (Deliveries, IDC House Violations (Oversubscription, Cabling and Housekeeping).

Network Operations and Server Monitoring

• Provided proactive monitoring of AT&T supported Server hardware and notify Customer of system resource problems (e.g. a threshold has been exceeded).
• Notify Customer for network alarms and events (port flap or down). Verify for any related maintenance. Immediately escalate for outages.
• Provides Bandwidth Utilization report upon customer request.
• Correlate network events and inform OPS Managers to prevent potential problems from impacting other hosting clients

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Backup and Restore Management

• Handle Backup/Restore request and directly coordinate with internal backup team and vendors [IBM Arsenal] for timely processing and resolution.
• Send customer notifications for Backup failures. Engage appropriate group for any related issue and creates Suspend/Stop request if necessary.
  

Security and Firewall

• Coordinates with internal security team and vendor [DELL Secureworks] for firewall rule changes and other related issues.
• Provide customer notification on security events (attacks) and IDS alerts.

Change and Outage Management

• Facilitate in the restoration of normal operational service, with minimal business impact on the customer within agreed SLA levels.
• Join conference bridges during change window and outages for critical and high alert clients.