Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certifications And Awards
Leadership Experience
Languages
References
Timeline
Generic

Mariam Tshabutula Lukoji

Kinshasa

Summary

I recently graduated with a degree in IT and have experience helping customers with technical issues. I’m eager to become a data analyst and have a strong background in software development, IT support, and managing data. Moreover, solving real-world problems and using data is critical in improve decision-making. I’m well equipped at managing databases and have experience with programming languages like C# and SQL, as well as using Access and Excel for data analysis. Furthermore, I aim to help organizations work more efficiently and improve performance. Therefore, I look to grow my skills and contribute to advanced research in Data Analysis through further education.

Overview

10
10
years of professional experience

Work History

French Teacher & DELF Examiner

Alliance Française
Port Elizabeth, South Africa
09.2023 - Current
  • Conducting French language lessons and preparing students for DELF certification exams

Private Tutor (Online & In-Person)

Freelancer
01.2020 - 01.2023
  • Provided personalized tutoring in IT and French language to students of various levels
  • Assisted students with programming and data analysis projects using C# and SQL

Product Consultant

Samsung SA
Port Elizabeth, South Africa
04.2022 - 11.2022

Promoter

Looks International
Port Elizabeth, South Africa
01.2017 - 01.2022
  • Promoted brands, products, and services through various marketing campaigns
  • Analyzed customer engagement data to improve promotional strategies

Receptionist/Administrator

Clients Concepts Consulting
Port Elizabeth, South Africa
01.2018 - 12.2018
  • Managed front desk operations and administrative duties
  • Assisted in organizing and managing client data using Excel and Access

Sales Consultant

Hollard
Port Elizabeth, South Africa
01.2015 - 01.2017
  • Provided customer support and sales consulting services
  • Analyzed sales trends and customer preferences to improve service delivery

Education

Diploma in IT - Software Development

Nelson Mandela University
Port Elizabeth, South Africa
11.2022

Higher Certificate in IT - User Support Services

Nelson Mandela University
Port Elizabeth, South Africa
12.2019

High School Diploma -

Lycée Tuendelee High School
Lubumbashi, DR Congo
01.2013

Skills

  • Python
  • C#
  • SQL Server
  • Excel (Advanced)
  • Power BI
  • SQL
  • MS Access
  • MS Project
  • Visual Studio
  • VS Code
  • Figma
  • GitHub
  • Excel
  • Access
  • Word
  • PowerPoint
  • Leadership
  • Team Management
  • Communication
  • Customer Service
  • Time Management
  • Scheduling
  • Problem-Solving
  • Critical Thinking
  • Adaptability
  • Flexibility

Volunteer Experience

  • Sunday School Teacher, SFM, Port Elizabeth, South Africa, 01/01/20, 12/31/22, Designed educational content and facilitated learning for children.
  • Radio Presenter & Content Creator, Agape FM, 01/01/21, 04/30/21, Developed and presented engaging radio segments.
  • Facilitator, Businesswomen’s Association of South Africa, 04/26/19, 04/26/19, Led discussions and workshops for aspiring businesswomen.
  • Reading Assistant, John Masiza Primary School, Port Elizabeth, South Africa, 01/01/19, 12/31/19, Assisted young students in improving literacy skills.

Certifications And Awards

  • Certified DELF Examiner, 11/30/24
  • NMU Student Merit Award, 02/01/22
  • NMU Student Merit Award, 02/01/20
  • Graduated Cum Laude, 12/31/19
  • Beyond the Classroom Leadership Program (BTC) Graduate, 01/01/19

Leadership Experience

  • Project Manager & Team Leader, 3rd Year IT Project, 02/01/22, 11/30/22, Led a team in developing an innovative IT solution, overseeing project execution and risk management.
  • SFM Administrator Assistant, 01/01/22, 12/31/22, Managed administrative operations, ensuring smooth workflow and coordination.
  • Treasurer, SFM Youth Ministry, 01/01/18, 12/31/21, Managed financial planning and budgeting for youth programs.

Languages

English
Full Professional
French
Full Professional

References

  • Nicole Masunungure, Course Coordinator & Communication Manager, Alliance Française PE, +27 076 140 9304, Courses@afportelizabeth.com
  • Dr. Bukelwa Ngoqo, Senior Lecturer: School of IT, NMU | 3rd Year Project Coordinator, 041 504 1025, Bukelwa.Ngoqo@mandela.ac.za
  • Ruan, Manager, Looks International, +27 832 675 313
  • Siziphiwe Gqamane, Team Member, 3rd Year IT Project, +27 81002 7353

Timeline

French Teacher & DELF Examiner

Alliance Française
09.2023 - Current

Product Consultant

Samsung SA
04.2022 - 11.2022

Private Tutor (Online & In-Person)

Freelancer
01.2020 - 01.2023

Receptionist/Administrator

Clients Concepts Consulting
01.2018 - 12.2018

Promoter

Looks International
01.2017 - 01.2022

Sales Consultant

Hollard
01.2015 - 01.2017

Diploma in IT - Software Development

Nelson Mandela University

Higher Certificate in IT - User Support Services

Nelson Mandela University

High School Diploma -

Lycée Tuendelee High School
Mariam Tshabutula Lukoji