Summary
Overview
Work History
Education
Skills
Timeline
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Marian Brock

Prescott,AZ

Summary

Dedicated professional with a proven track record at Bashas Food City, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction through efficient transaction processing and empathetic assistance. Adapted swiftly to new POS technologies, significantly improving transaction accuracy and customer experience. Skilled in both customer assistance and cash register operation, consistently maintaining high integrity and work ethic.

Overview

4
4
years of professional experience

Work History

Cashier

Bashas Food City
10.2022 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Courtesy Clerk

Bashas Food City
03.2020 - 10.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.

Education

High School Diploma -

Mingus Union
Cottonwood, AZ
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Money handling
  • Cash register operation
  • Product restocking
  • Refunds and exchanges

Timeline

Cashier

Bashas Food City
10.2022 - 03.2024

Courtesy Clerk

Bashas Food City
03.2020 - 10.2022

High School Diploma -

Mingus Union

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Marian Brock