Marian Hagglund
Shoreline,WA
Summary
Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with many years of hands-on experience in administrative roles.
Overview
13
13
years of professional experience
Work History
Recepionist
Salon Prisma
Edmonds, WA
01.2020 - 03.2024
- Checked in clients, scheduled and confirmed appointment for 12 Hairdressers, a massage therapist and an aesthetician
- Accepted payments, balanced the cash drawer and completed daily accounting for the salon
- Maintained inventory & completed weekly retail order for the salon
- Answered incoming calls, took messages and followed up with clients needing services
Branch Manager
Hfs Federal Credit Union
Kailua-Kona, HI
05.2016 - 05.2019
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities
- Supervised 9 employees; managed staff scheduling, hiring and training processes.
Director of Community Relations
Regency at Hualalai
Kailua-Kona, HI
09.2015 - 05.2016
- Worked with incoming residents for a 200+ retirement community. The Community offered Independent living, assisted living and a memory care center
- Developed and implemented effective strategies to increase positive relationships with the local community.
- Supervised paperwork for incoming residents including all financial and medical requirements
Branch Manager
American Savings Bank
Kailua-Kona, HI
03.2013 - 08.2015
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Supervised a staff of 16 people; Managed staff scheduling, hiring and training processes.
Vice President and Branch Manager
Heritage Bank
Puyallup , WA
09.2011 - 12.2013
- Directed business development initiatives, including acquisitions and joint venture agreements.
- Developed and executed strategic plans to support the vision of the organization.
- Supervised a team 15 of at two Puyallup branches
Education
Bachelor of Arts - Business Administration And Psychology
University of Washington
Seattle, WA06-1984
Skills
- Customer Assistance And Interaction
- Cash Management
- Payment Processing
- Inventory maintenence
Timeline
Recepionist
Salon Prisma
01.2020 - 03.2024
Branch Manager
Hfs Federal Credit Union
05.2016 - 05.2019
Director of Community Relations
Regency at Hualalai
09.2015 - 05.2016
Branch Manager
American Savings Bank
03.2013 - 08.2015
Vice President and Branch Manager
Heritage Bank
09.2011 - 12.2013
Bachelor of Arts - Business Administration And Psychology
University of Washington