I am a motivated and detail-oriented individual with the ability to multitask in a fast paced, high volume, deadline-driven atmosphere with minimum supervision. I possess strong leadership, customer service, and communication skills.
Overview
22
22
years of professional experience
Work History
Bus Driver
St. John’s County District Transportation Departme
08.2023 - Current
Maintained Florida driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Followed all relevant schedules for routes and arrivals.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Received excellent customer reviews for friendly, punctual transport services.
School Bus Driver
Durham School Services
04.2007 - Current
Drive school bus safely in accordance with time schedules; transporting students to and from their homes, a variety of school sites, and on field trips as assigned
Maintains order and proper discipline of passengers; resolving disputes, documents and reports severe disciplinary cases
Conducts established safety and operational inspection of assigned vehicle daily
Oversees the loading and unloading of students, releasing students to authorized individual, and assures that safety belts are fastened in passenger vans
Maintains a variety of records and reports including but not limited to mileage, routing, maintenance, and time schedules
Notifies appropriate individuals of any delays in scheduled route
Ensure to always have proper credentials (CDL)
Have an open communication channel with managers
Able to accept negative and positive feedback
Able to self -reflect on own performance to improve the operation
Needs to adapt to changing circumstances while performing various tasks
Handle various tasks simultaneously within established time constraints
Customer Service-Membership Representative
Sam’s Wholesale Club
11.2006 - 09.2010
Develop the business-to-business relationships to grow membership
Able to accept negative and positive feedback
Processed returns/exchanges and answered phones
Customer Service Associate
Walmart
11.2002 - 11.2006
Greeting all customers in a polite and courteous manner
Assisted in resolving customer issues and concerns
Processed returns and exchanges
Education
CDL driver license class B -
Associates of Arts -
Wallace Community College
Selma, Alabama
12.1999
Skills
Safety-focused
Dependability and punctuality
Strong working relationships
First aid
Attention to detail
Time management
Customer service
Elderly and disabled assistance
Disability awareness
Scheduling adherence
Problem-solving
Safety practices
Weather condition driving
Timeline
Bus Driver
St. John’s County District Transportation Departme
Routing Specialist Bus Operator at St Johns County School District TransportationRouting Specialist Bus Operator at St Johns County School District Transportation
CBRNE Hazard Modeling Software Instructor at Applied Research Associates Inc.CBRNE Hazard Modeling Software Instructor at Applied Research Associates Inc.