Dynamic Housing Specialist with proven expertise in Section 8 Administration and a track record of enhancing tenantlandlord relations at the Housing Authority of Racine County. Fluent in multiple languages, offering outstanding customer service and meticulous attention to detail in data entry and fraud detection.
Overview
8
8
years of professional experience
Work History
Housing Specialist
Housing Authority of Racine County
03.2022 - Current
Evaluated properties for suitability as affordable housing units and coordinated renovations when necessary.
Coordinated emergency repairs and maintenance activities at occupied sites while adhering to safety protocols.
Performed administrative tasks such as preparing correspondence, scheduling appointments, filing documents.
Reviewed applications for eligibility requirements, conducted interviews, and processed paperwork for subsidized housing programs.
Ensured timely completion of client files by collecting required documentation such as income verification forms or rental histories.
Provided information and referred individuals to public and private agencies and community services for assistance.
Facilitated meetings between landlords and tenants to resolve disputes over rent payments or other matters.
Administrative Assistant
Racine County Workforce Solutions
06.2019 - 02.2022
Maintained files and filing, keeping sensitive information confidential.
Maintained filing systems for confidential documents and records.
Compiled and entered data into various databases to ensure accuracy and completeness.
Maintained database of client contact information with accuracy and attention to detail.
Maintained calendars and schedules to set appointments for management team.
Answered telephones to give information to callers, take messages, or transfer calls.
Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
Operated electronic mail systems and coordinated flow of information, internally, and with other organizations.
Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
SMT Machine Operator
Foxconn
04.2018 - 06.2019
Identified potential defects in PCBs using sophisticated X-ray inspection equipment.
Demonstrated expertise in loading components onto PCBs, soldering, reflow ovens, and automated pick-and-place systems.
Collaborated with engineering teams to troubleshoot technical issues related to SMT machine operations.
Utilized knowledge of IPC standards to ensure quality control of products produced by SMT machines.
Operated SMT machines to produce printed circuit boards with high precision and accuracy.
Conducted visual inspections of completed PCBs to verify adherence to customer specifications.
Trained new personnel in the proper use of SMT machines for efficient production processes.
Performed routine maintenance on SMT machines for optimal performance and operation.
Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)
Assistant Property Manager at Clarion County Housing and Redevelopment AuthorityAssistant Property Manager at Clarion County Housing and Redevelopment Authority