Marian (Ruthy) Marshall
Ypsilanti,MI
Summary
After earning my BS in Paralegal Studies in 2021, I was eager to begin my career in the legal field. I gained valuable experience as a legal assistant at the Texas State Board of Pharmacy before relocating to Michigan. Currently, I work as a product compliance analyst for WFM, where I greatly enjoy collaborating with my team and contributing to the company’s success.
With over a decade of experience in customer service, I find fulfillment in building strong relationships with clients and helping them meet their needs. I thrive in environments that allow me to engage with people and actively seek opportunities to apply these skills in every aspect of my work. Known for my attentiveness, punctuality, and personable nature, I am also highly organized and efficient, particularly when managing and filing documents.
My family and I will be relocating to Austin in the summer of 2025, as my husband's career will be establishing us there.
Overview
13
13
years of professional experience
Work History
Product Compliance Analyst (Contract)
Whole Food Market
Ypsilanti, MI
08.2022 - Current
- Reviewed and approved new products including those with introductory ingredients
- Experienced within the culinary team, with emphasis on Cheese & Specialty and AB.
- Updated documents and reviewed current documentation while adapting to new documentation requirements
- Maintained supplier escalation and exception follow-up.
- Worked on location and supplier clean-up projects to improve team productivity.
- Communicated with suppliers throughout their location renewal process and organized weekly responsibilities to ensure annual audit requirements were being met.
- Helped launch and maintain the Supplier Renewal Program.
- Addressed questions with suppliers via Chime Calls
- Created and sustained data organization through Excel, Smartsheet, MS, and SharePoint.
- Launched workflows for suppliers to ensure compliance with annual audit requirements and thorough reviews of products.
- Maintained and continue to grow a fantastic relationship with each team member.
Legal Assistant III
Texas State Board of Pharmacy
Austin, TX
02.2022 - 06.2022
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Provided administrative support and conducted research to assist attorneys in case preparation.
- Reviewed and redacted confidential information from legal documents on case-by-case basis.
- Oversaw legal team appointments,
- Drafted, mailed and arranged for delivery of Preliminary Notice Letters to clients.
- Organized and prepared case exhibits and evidence.
Manager/Server
Kerbey Lane Cafe
Austin, TX
03.2012 - 02.2022
- Supervised daily staff responsibilities
- Answered high number of daily phone calls
- Coordinated scheduling
- Maintained quality service to guests
- Monitored efficiency in daily routines
Teller/Banker
Prosperity Bank
Austin, TX
07.2012 - 08.2013
- Assisted customers with daily transactions
- Provided customers with information on accounts
- Balanced the vault and coin machine daily
- Created and sent wire transfers
- Created money orders and cashiers checks
- Sent out collections
- Made courtesy calls to the customers
- Scanned our daily work
- Provided the customer with information on credit cards, mortgage refinances, car loans, etc
- Also, if you're interested in a good story: I have been robbed at gunpoint at this location
Education
Bachelor of Science - Paralegal Studies
Liberty University
Lynchburg, VA05.2021
Associate of Arts - Cross Cultural Studies and Communication
Bethany Global University
Minneapolis, MN2010
Skills
- Smartsheet, SharePoint, Microsoft Office 365, FoodLogiQ, and Inkling proficient
- Experienced in Legal research and writing
- Lexis Nexis and Westlaw proficient
- Abacus and Versa proficient
- Knowledge of food labeling and FDA / USDA regulations
- Trained in food safety requirements and WFM Quality Standards
- 18 years of customer service experience
- Experienced in multi-layer and complex projects
- Punctual and motivated by deadlines
Accomplishments
- Won the district award for best customer service at USBank 2011
- Summer 2005: Built homes for the Embera tribe in the jungles of Panama
- Summer 2006: Provided schooling and health education to a rural orphanage in Lima, Peru
- Summer 2008: Worked along side to Kuna tribe to build long lasting homes in Panama
- 2009/2010: Interned in a women's shelter in Birmingham and Nottingham, England. I assisted them in the rehabilitation program as they learned basic self care and parenting skills
Timeline
Product Compliance Analyst (Contract)
Whole Food Market
08.2022 - Current
Legal Assistant III
Texas State Board of Pharmacy
02.2022 - 06.2022
Teller/Banker
Prosperity Bank
07.2012 - 08.2013
Manager/Server
Kerbey Lane Cafe
03.2012 - 02.2022
Bachelor of Science - Paralegal Studies
Liberty University
Associate of Arts - Cross Cultural Studies and Communication
Bethany Global University
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