Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Marian Martinez Viamontes

Miami,FL

Summary

I am dedicated professional with four years of front desk administration experience in a medical clinic.Recently qualified as a pharmacist technician.


Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.


Eager to contribute my skills and experience to a dynamic healthcare environment,I am committed to providing support and enhancing patient care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Centrum Health
10.2020 - Current
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Entered and updated sensitive customer information during check-ins and room changes.

Pharmacy Technician- Internship

Walgreen's Pharmacy
09.2023 - 12.2023
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Managed opening and closing duties for pharmacy.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Call Center Representative

Las Madrinas Medical Center
07.2019 - 10.2020
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Education

Pharmacy Technician -

FVI Scholl of Nursing And Technology
Miami, FL
12.2023

High School Diploma -

Henry Reeve
Cuba
07.2015

Skills

  • Scheduling
  • Courteous and Professional
  • Team Collaboration
  • Office Supply Management

Certification

Registered Pharmacy Technician

Basic Life support (BLS)

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Pharmacy Technician- Internship

Walgreen's Pharmacy
09.2023 - 12.2023

Front Desk Receptionist

Centrum Health
10.2020 - Current

Call Center Representative

Las Madrinas Medical Center
07.2019 - 10.2020

Pharmacy Technician -

FVI Scholl of Nursing And Technology

High School Diploma -

Henry Reeve

Registered Pharmacy Technician

Basic Life support (BLS)

Marian Martinez Viamontes