Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marian Rowden

Avondale Estates,GA

Summary

Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Product Owner

Tyler Technologies
08.2020 - Current
  • Define a roadmap alignment regarding cross-product strategy with the Stakeholder and Product Manager
  • Own backlog and its responsibilities for the Watercraft / Snowmobile/Motor/ATV platform of One Outdoor – host planning meetings and communicate the vision to both business and technical stakeholders
  • Internalize a thorough understanding of the business needs and the relevant user personas into user stories and create associated requirements with the Stakeholder and Product Manager along with getting approvals from the Stakeholders and Product Manager
  • Utilize Jira to open and maintain user stories tickets, issue tickets, and epic tickets
  • Thrive on collaboration, adding value, increased efficiency, and adaptability
  • Translate technical requirements from the customer into user stories
  • Collaborate with business stakeholders, software engineers, product owners, analysts, implementation teams, third parties and senior management
  • Refine product specifications with software engineers and stakeholders by answering specific questions about acceptance criteria
  • Review QA and UAT demos (for delivery/deployment) and validate that the user stories meet the short- or long-term vision for the product
  • Create roadmap for new and enhancements by engaging with internal and external stakeholders
  • Execute the roadmap by working through interactions and creating release deployments with our development team
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Owned and prioritized product backlog.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Managed multiple projects effectively in demanding environment with tight deadlines.
  • Converted project specifications into drawings and other materials that would be used to create product.
  • Documented each step in product's design process for use in manuals.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Contacted proper stakeholders to share changes to project scope and timelines.
  • Coordinated with software developers to create custom applications and trackers to achieve client goals.

Scrum Master/Business Analyst/Lead Quality Assurance Engineer

NIC
06.2019 - 08.2020
    • As a Lead managed 4 employees with daily or weekly tasks regarding Quality Assurance and Created BRD documentation
    • Conducted demos to the Clients/Stakeholders
    • Reported change when needed and provided a time on when it would need to be completed and deployed
    • Providing all support to the teams' needs and wants by being a servant leader to two agile teams
    • Teaching Kanban principles as a Scrum Master of Maintenance team that in increasing the team's productivity
    • Protecting Scrum teams from external interference
    • Removed impediments, improve transparency, facilitated discussions, decision-making, and conflict resolution
    • Built a safe and trusted environment where conflicts can be managed in a healthy way without fear of blame
    • Aid in the development of new analytic tools and systems for reporting, tracking, insight, & budgeting (if needed)
    • Proposed development and testing improvements to positively impact usability, function and performance.
    • Collaborated with developers and project managers to assess program capabilities, features and testing demands.
    • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
    • Demonstrated new product features and functionality to clients, managers and team members.
    • Estimated labor hours for different testing projects and functions.
    • Created test cases and test scripts to maintain cohesive team approach to product development.
    • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
    • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
    • Collaborated with developers and product owners to stay current on product features and intended functionality.
    • Debugged code and located root causes of problems by reviewing configuration files and logs.

Scrum Master/Business Analyst/Quality Assurance Analyst

Pennsylvania Interactive/NIC, Tyler Technologies
01.2017 - 06.2019
    • Assessed agile methodology processes bridging gaps between business requirements gathered, software development and quality assurance
    • Azure DevOps (VSTS): add user stories, requirements, add defects, add automation scripts, link defects to bugs/defects
    • Collaborated with business partners to define requirements into feature sets across projects for quicker delivery (API)
    • Trained agile principles to new team members
    • Lead various maintenance and projects agile teams delivering high value business features
    • Tracked development metrics in them velocity, team commitment and defect count
    • Created and ensured user stories and requirements meet the definition of ‘Ready'
    • Experienced with multiple team members (Developers, PM, BA & QA, and more team members)
    • Participated in the systems conversion and all related implementation activities as outlined in the project plan
    • Authority to report project related issues/concerns and recommendations on corrective action to Project Manager
    • Conducted meetings, workflow analysis and work through to define a validate systems and requirements
    • Participates in the development of project requirements (writing user stories and replanted requirements) specifications and plans
    • Assisted in implementing approved business process changes (Solution documentation – for the project(s)
    • Provided ongoing user support / educate the Product Owner/BA with maintaining the product backlog
    • Provided systems and non-systems alternatives to address defined business requirements
    • Set tasks and techniques used to work as liaison among stakeholders to understand the structure, policies, and operations of the organization
    • Lead pointing meetings, daily scrum meetings, review meetings, backlog meetings, and retrospective meetings, communicating and documenting project progress and change, ensuring deadlines were met for the sprint
    • Participated and drove test execution of application/function test cases according to the test plan and schedule is met
    • Executed test plans for web-based sites/applications which are developed through SharePoint or special projects with business/project management approval
    • Created detailed test cases focused on the functional changes and regression requirements for application function
    • Tested the product through all phases of Agile SDLC – Software Development Life Cycle (Functional testing, regression/integration testing, sanity, end-to-end testing) using combination of black-box, smoke testing, grey-box, and automation testing methods
    • Understand automation framework, test strategies and quality best practices for complex web-based applications and services (fairly used)
    • Executed test plans and proved QA documentation (Test Strategy, Test Plan, Test Exit) of what was tested with data given/provided and created data in the test environment
    • Trained new employees or transferred employees on QA process and formats
    • Conducted a daily review of quality of executed scripts and any clarifications that might occur
    • Collected and received the final approvals needed and stored for auditing purposes
    • Wrote knowledge documentation & Transfer PowerPoint information (mostly ‘How To' documentation) per sprint which was given to the stakeholders.
    • Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
    • Created and achieved product quality objectives and met product specifications.
    • Oversaw onsite testing for customers to meet project specifications.
    • Wrote, edited and updated project manuals and technical documentation used by quality assurance team.
    • Created accurate and successful test scripts to manage automated testing of certain products and features.
    • Reviewed project requirements to uncover bugs and vulnerabilities and help maintain project schedule.
    • Served as department lab quality assurance officer.
    • Recorded and organized test data for report generation and analysis.
    • Analyzed and tested different builds to identify, trace and help resolve bugs.
    • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
    • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
    • Liaised between quality control and other departments and contractors, providing project updates and consultation.

System Analyst/Scrum Master

OneMain Financial
10.2014 - 12.2016
    • Collected information to analyze and evaluated existing or proposed systems
    • Oversaw test scenarios and UAT planning and implementation
    • Coordinated solutions requirement document (SRDs) that pertains to use cases, workflow, screen mock-ups, and spreadsheet models
    • Facilitated daily morning Scrum meetings
    • Provided approval to Testing team after getting together to review and demonstrated the user story product
    • Facilitated weekly burndown meetings – add and remove
    • Conducted regular meetings to communicate progress and change, ensuring requirements and deadlines were met to the Project Manager/Stakeholders
    • Attended Sprint Planning and Backlog Creation Meetings for up-coming sprints (Planned for 4 sprints ahead)
    • Attended Backlog meetings to determine which user stories are important based on the flow of the project
    • Sent daily reminders to team members to update the burndown
    • Created user stories and once reviewed and approved then entered into iRise experience – in simulation of how an application would flow before the code is create/generated for production based on user experience (Created US#### for the User Stories Created with related requirements)
    • Scheduled and conducted meetings to document defined acceptance Criteria {PM, Developers, Testers attend this meeting}
    • Partnered with key stakeholders to develop customized test scenarios, implementing agile methodology to deliver high level test scripts, gathering requirements, securing approvals, flow charts and executing test plans
    • Documented in SRD (Solution Requirements Document) using Microsoft Office and Visio for the flowcharts
    • Delivered quality recommendations to business users by assessing new IT software projects, resolving complex issues, and enhancing CitiFinancial / OneMain Financial systems
    • Identify, reproduce, and track defects in TFS (Team Foundation Server) – VSTS (Visual Studio Team Systems)
    • Troubleshot and resolved complex technical issues, identified modification needs and assisted in creating optimal system design and functionality; ensuring system requirements and deadlines were met with little disruption to client business.
    • Investigated and addressed system issues to enhance usability and improve functionality.
    • Oversaw installation of software programs and hardware systems to meet requirements.
    • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
    • Documented procedures and business processes and shared information with appropriate stakeholders.
    • Mapped processes to holistically examine business flow and identify improvement opportunities.
    • Helped improve operations by showing clear connection between current policies and business results.
    • Developed flowcharts and diagrams to describe and lay out logical operational steps.

Lead Quality Assurance Analyst/Scrum Master/Test Analyst

CitiFinancial
09.2005 - 10.2014
    • Attended daily Scrum meetings to provide status on sprint goals
    • Communicated with business department members to get clarifications on project issues
    • Wrote test scenarios using Agile methodology, submitted for approval, gathered test data, executed test plans, and ensured quality controls, lamented, and retested
    • Partnered with offshore team on user stories progress and scripts execution, working collaboratively to develop and deliver comprehensive test plans, meeting functionality requirements
    • Used Oracle (SQL) for back-end testing when needed to confirm data is stored
    • Facilitate, execute, and follow up to the Project & Sprint Ceremonies
    • Implement improvements in the Scrum Teams based on the Retrospective Actions Items
    • Plan and manage project with measurable and predictable results
    • Managed the complete life cycle process for the project
    • Selected as quality assurance lead coordinator for the India Team, managing offshore team through daily processes and reporting
    • Led pointing meetings, daily Scrum meetings, review meetings, backlog meetings, and retrospective meetings, communicating and documenting project progress and changes, ensuring deadlines we met
    • Acted as quality control administrator of HP-Quality Center, completing timely increment testing
    • Identified, reproduced and track defects in VSTS (Visual Studio Team Systems by Microsoft)
    • Managed defects in Test Director / HP-Quality Center and ran test scenarios, liaising regularly with offshore and onshore teams, and ensuring system specifications were met and corporate policies were followed for the audit
    • Facilitated defect calls for all projects (Defect Coordinator), updated defects status, requested recommendations from key members, documented technical information and managing resources and deadlines
    • Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
    • Created and achieved product quality objectives and met product specifications.
    • Analyzed and tested different builds to identify, trace and help resolve bugs.
    • Maintained knowledge of regulatory requirements from accrediting bodies and federal, state and local requirements.
    • Wrote, edited and updated project manuals and technical documentation used by quality assurance team.
    • Planned and devised cohesive test plans for projects using advanced testing technologies.
    • Recorded and organized test data for report generation and analysis.

IT Acquisitions Tech

CitiFinancial
01.2001 - 09.2005
  • Networking
  • Managed and updated database administration for field of directory (FOD) and TIC/LU tables
  • Created and updated spreadsheets for Network Support Group projects
  • Coordinated branch network activities based on service
  • Occasionally, configured routers and hubs when the office was busy or low in staff members
  • Acted as Vendor Liaison, interfacing with AT&T, Getronics, and Network Support Group
  • Performed clerical / administration/ team leader task, resolving TIC/LU issues, shipping and receiving, invoice reconciliation, maintaining departmental supplies and verifying equipment shipments
  • Planned, scheduled and delegated daily work to team of employees.
  • Maintained quality assurance and customer satisfaction objectives.
  • Set up and performed test activities.
  • Completed job reports and logs immediately following service calls.

Education

Scrum Alliance: Certified Product Owner -

Scrum Alliance
District Of Columbia
12.2017

Scrum Alliance: Certified Scrum Master -

Scrum Alliance
District Of Columbia
09.2016

Bachelor of Science - Computer Networking

Strayer University
Washington, DC
10.2010

Skills

  • Problem Resolution
  • Functional and Business Requirements
  • Acceptance Criteria
  • Team Meetings
  • Scrum Methodology
  • Bug Fixes
  • Stakeholder Relationship Management
  • Key Relationship Development
  • Agile Framework
  • User Acceptance Testing (UAT)
  • Product Planning
  • Atlassian JIRA
  • Identifying Backlogs
  • Problem Identification
  • Sequence Diagrams
  • Developing Software Applications
  • System Integration Testing
  • Standardized Methodologies
  • Test Case Scenarios
  • Project Organization
  • Agile and Scrum Environments
  • Business and Processing Documentation
  • Mockups and Design Frames
  • Systems Thinking
  • Organizational Structure
  • Providing Feedback
  • Mockups and Prototypes
  • Story Planning

Timeline

Product Owner

Tyler Technologies
08.2020 - Current

Scrum Master/Business Analyst/Lead Quality Assurance Engineer

NIC
06.2019 - 08.2020

Scrum Master/Business Analyst/Quality Assurance Analyst

Pennsylvania Interactive/NIC, Tyler Technologies
01.2017 - 06.2019

System Analyst/Scrum Master

OneMain Financial
10.2014 - 12.2016

Lead Quality Assurance Analyst/Scrum Master/Test Analyst

CitiFinancial
09.2005 - 10.2014

IT Acquisitions Tech

CitiFinancial
01.2001 - 09.2005

Scrum Alliance: Certified Product Owner -

Scrum Alliance

Scrum Alliance: Certified Scrum Master -

Scrum Alliance

Bachelor of Science - Computer Networking

Strayer University

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Marian Rowden