Open To Work
Marian Schroeder
Operations Manager
Jacksonville,FL
Summary
Accomplished management professional with 05 years of career progression in business operations. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator with English fluency and well-versed in employee, vendor and partner relations. Laborious Operations Management Professional with 5 years of experience in account management/new Post Construction. Extensive understanding of OSHA regulations and requirements with comprehensive dedication to safety and writing detailed reports.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Manager COVID 19 Screening /Valet Manager
Premier Parking /Memorial Hospital
Jacksonville, FL
09.2018 - 05.2021
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Evaluated upcoming program plans to forecast expected resource needs.
- Helped build and review master service agreements for work eligibility.23
- Oversaw day-to-day operations, including supervising 23 person team across one Hospital
- Built relationships with customers and managed accounts to drive revenue and profit.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Maximized productivity and management systems by establishing specific goals and managing operations.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
- Spearheaded quality control measures to minimize downtime and propel sales.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates..
President/Owner/Operator
Clean This Inc.
Jacksonville, FL
01.2005 - Current
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Monitored all market conditions to set accurate product pricing and take advantage of emerging trends.
- Maximized efficiency by coaching and mentoring 13 personnel on New Post Construction Cleaning principles, industry practices, company procedures and MSDS/ OSHA guidelines.
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Managed key accounts, including developing sales presentations and promotion initiatives to drive sales .
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across New Post Construction cleaning operations..
- Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
Account Manager
North Florida Sales Budwiser
Jacksonville, FL
11.2017 - 02.2018
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Consultative selling, effective customer solutions and promoting compelling business opportunities.
- Managed 13 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Analyzed account details such as usage, product data and client comments to enhance understanding of sales effectiveness and understand client needs.
- Educated clients on new beverages and updated account information to maintain high standards of client service.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Recommended brand products to customers, highlighted benefits .
- Increased longevity of daily accounts by providing individualized customer service and developing relationships with account holders.
Education
High School Diploma -
Skills
- Communication/deescalating conflict
- [] Operations oversight COVID 19 Screening/Valet Parking
- Employee relations and conflict resolution
- Staff Management
Accomplishments
- Promoted to [Area of expertise] Operation Manager Premier Parking after one and a half years with the company.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved safety/patient confidentiality which led to securing COVID floors
- Supervised team of 23 staff members.
- Leader Of The South East Region ProPark Mobility
Certification
- Licensed New Post Construction sub Contractor in 6 Months .
Languages
English
Spanish
Timeline
Operations Manager COVID 19 Screening /Valet Manager - Premier Parking /Memorial Hospital
09.2018 - 05.2021
Account Manager - North Florida Sales Budwiser
11.2017 - 02.2018
President/Owner/Operator - Clean This Inc.
01.2005 - Current
FSCJ - High School Diploma,
Software
Excell, Google sheets, Microsoft office
Affiliations
- Women of Pro Park Co Chair
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteOn-SiteSalary Range
$45000/yr - $100000/yrImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsPaid sick leavePaid time offWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit Sharing4-day work weekFlexible work hoursInterests
Mental Health, Mentorship Painting, Arts, Music, Animals, Community Engagement
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