Summary
Overview
Work History
Education
Skills
Websites
Training
Proficiency
Languages
Timeline
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Marian Vrabel

Marian Vrabel

Tucson,AZ

Summary

Dynamic and results-driven hospitality leader with over 20 years of experience in MICE, group, and event sales across leading international hotel chains. Proven track record in managing properties with up to 400 rooms and catering operations serving up to 1,000 guests. Recognized for consistently high conversion rates, strategic project planning, and exceptional communication skills. Adept at building strong client relationships, identifying opportunities to enhance service quality, and driving revenue growth. Experienced in leading diverse teams of up to 40 members, with a strong international background spanning Europe, Southeast Asia and Americas.

Overview

24
24
years of professional experience

Work History

DIRECTOR OF SALES

THE RITZ-CARLTON, DOVE MOUNTAIN
03.2020 - Current
  • Company Overview: https://www.ritzcarlton.com/en/hotels/arizona/dove-mountain
  • Drove top-line revenue growth across sales segments, with a strong focus on group and local catering.
  • Developed and executed comprehensive sales strategies aligned with hotel objectives.
  • Designed and implemented effective sales deployment plans and market assignments.
  • Set and achieved ambitious sales goals to meet budget and market share targets.
  • Managed group pace metrics and established clear sales production benchmarks.
  • Provided strategic business evaluations, leadership, and mentorship to the sales team.
  • Successfully assumed Director of Sales & Marketing (DOSM) responsibilities for a 10-month period.
  • Surpassed team sales production goals for four consecutive years (2021–2024).
  • Honored as Five Star Leader Winner in Q4 2022.
  • Achieved 132% of the budgeted group room nights goal in 2021.
  • Achieved 115% of the budgeted Average Daily Rate (ADR) goal in 2021.

DIRECTOR GROUP SALES STRATEGY

JW MARRIOTT PHUKET RESORT & SPA
06.2017 - 01.2019
  • Company Overview: www.marriott.com/hktjw
  • Directed the development and execution of group, and destination wedding sales strategies to drive revenue growth and market share.
  • Provided business evaluations and strategic leadership to both reactive and proactive sales teams.
  • Identified and capitalized on opportunities to enhance profitability, deliver client value, and promote innovation across sales initiatives.
  • Collaborated with Revenue and F&B teams to establish competitive and profitable pricing strategies.
  • Led on-property site inspections and represented the hotel at key trade shows to strengthen hotel presence and client engagement.
  • Monitored performance metrics for key accounts and team members, ensuring alignment with goals.
  • Supported the Director of Sales & Marketing in developing market analyses, setting sales targets, preparing budgets, and crafting comprehensive marketing plans.
  • Achieved a 29% year-over-year increase in Group Room Nights (2018 vs. 2017).
  • Drove a 58% year-over-year increase in Destination Wedding Revenue (2018 vs. 2017).
  • Honored as Manager of the Quarter – Q4 2017 for outstanding performance and leadership.

DIRECTOR EVENTS

ANGSANA LAGUNA PHUKET
04.2014 - 06.2017
  • Company Overview: www.angsana.com/en/ap-thailand-phuket
  • Oversaw group sales and event execution for a premier beach resort, managing a diverse portfolio of 15 indoor and outdoor venues.
  • Led a high-performing team of 4 reactive sales associates and 5 event professionals, ensuring seamless coordination and service excellence.
  • Evaluated business leads and determined pricing strategies to maximize revenue and client satisfaction.
  • Supervised the end-to-end sales process, including inquiry handling, proposal preparation, contracting, and event execution
  • Maintained control of the sales diary, proactively resolving scheduling conflicts and operational challenges.
  • Researched market trends and implemented innovative ideas to enhance the resort's offerings.
  • Collaborated with marketing team to plan and execute targeted marketing and sales campaigns.
  • Managed key accounts, nurturing long-term client relationships and driving repeat business.
  • Redesigned the MICE brochure and launched dedicated websites for MICE and wedding segments.
  • Led the successful transition from manual tracking to full adoption of the Delphi sales and catering system.
  • Achieved a 15% year-over-year increase in destination wedding revenue for three consecutive years.
  • Delivered a 20% year-over-year increase in group room revenue (2016 vs. 2015).


SENIOR OPERATIONS MANAGER

ALPHABET MEDIA PTE LTD / FUTUREGOV
04.2010 - 10.2013
  • Company Overview: (ceased operation in 2016)
  • Directed the end-to-end operations and logistics for international meetings, conferences, and exhibitions with up to 500 attendees across the Asia-Pacific region.
  • Developed and managed the annual events budget, overseeing cost control for expenditures exceeding USD 1.2 million, including forecasting and post-event P&L analysis.
  • Negotiated with suppliers and vendors to secure premium services while maximizing profitability and maintaining high-quality standards.
  • Led venue sourcing, catering selection, technology acquisition, and the coordination of event collateral development to ensure seamless event execution.
  • Collaborated cross-functionally with internal departments—production, publishing, sponsorship, and delegate sales—to align on event goals and deliverables.
  • Supervised and coordinated internal teams, subcontractors, and third-party vendors to ensure timely and efficient event delivery.
  • Increased average event profit margins from 48% to 65% , significantly enhancing financial performance.
  • Elevated the overall standard and attendee experience through strategic improvements and innovation.
  • Recognized with the "Best CEO-Level Conference in Asia" Award at the 2012 Conference Awards.

RESTAURANT MANAGER (PRE-OPENING TEAM)

RESORTS WORLD SENTOSA
09.2009 - 04.2010
  • Company Overview: www.rwsentosa.com
  • Served as a key member of the pre-opening team, overseeing the successful launch and operations of multiple F&B outlets, including a 200-seat restaurant, lobby bar, pool bar, and in-room dining services.
  • Held departmental responsibility, ensuring operational excellence and guest satisfaction across all outlets.
  • Led the recruitment, interviewing, and onboarding of team members, followed by comprehensive training programs to build a high-performing service team.
  • Developed and implemented Standard Operating Procedures to ensure consistency, efficiency, and compliance with brand standards.
  • Designed and curated food and beverage menus, including seasonal promotions and signature offerings.
  • Identified equipment needs and established product par levels to support smooth and effective operations.
  • Managed daily operations and provided leadership to a team of 5 assistant managers and up to 40 staff members, fostering a culture of accountability and service excellence.

DIRECTOR OF EVENT MANAGEMENT

LONDON MARRIOTT HOTEL GROSVENOR SQUARE
04.2007 - 09.2008
  • Company Overview: www.marriott.co.uk/londt

EVENT MANAGER

LONDON MARRIOTT HOTEL GROSVENOR SQUARE
09.2004 - 04.2007
  • Company Overview: www.marriott.co.uk/londt

EVENTS EXECUTIVE

SHERATON GRAND LONDON PARK LANE
03.2003 - 09.2004
  • Company Overview: www.sheratonparklane.com

BANQUET HEAD WAITER

SHERATON PARK TOWER HOTEL LUXURY COLLECTION
04.2001 - 03.2003
  • Company Overview: www.theparktowerknightsbridge.com

Education

Masters in Hotel Management - Corporate Economics in Hotel Industry And Hotel Management

FRITZ-GABLER-HOTEL MANAGEMENT SCHOOL
Heidelberg, Germany
07.2000

Skills

  • Understanding Pricing Strategies
  • Yield Management
  • Market Analysis
  • Goal Setting
  • Effective Team Leadership
  • Conflict Resolution
  • Negotiation
  • Opera PMS
  • Delphi Sales & Catering / CI/TY
  • OneYield / GPO / Cvent

Training

  • 2017, 5 Choices to Extraordinary Productivity
  • 2009, Food & Hygiene Officer
  • 2009, ACTA CU6 and Occupational First Aid
  • 2007, Developing You; Developing Others
  • 2006, 7 Habits of Highly Effective People
  • 2005, Foundations of Leadership
  • 2003, Sales Negotiations Skills
  • 1991-1992, Domino Carlton Tivoli Hotel School Luzern (Switzerland)
  • 1986-1990, Hotel Academy Presov (Slovak Republic)

Proficiency

  • Understanding Pricing Strategies
  • Yield Management
  • Market Analysis
  • Goal Setting
  • Effective Team Leadership
  • Conflict Resolution
  • Negotiation
  • Opera PMS
  • Delphi Sales & Catering / CI/TY
  • OneYield / GPO / Cvent

Languages

English
Native or Bilingual
German
Full Professional
Slovak
Native or Bilingual
Russian
Limited Working

Timeline

DIRECTOR OF SALES

THE RITZ-CARLTON, DOVE MOUNTAIN
03.2020 - Current

DIRECTOR GROUP SALES STRATEGY

JW MARRIOTT PHUKET RESORT & SPA
06.2017 - 01.2019

DIRECTOR EVENTS

ANGSANA LAGUNA PHUKET
04.2014 - 06.2017

SENIOR OPERATIONS MANAGER

ALPHABET MEDIA PTE LTD / FUTUREGOV
04.2010 - 10.2013

RESTAURANT MANAGER (PRE-OPENING TEAM)

RESORTS WORLD SENTOSA
09.2009 - 04.2010

DIRECTOR OF EVENT MANAGEMENT

LONDON MARRIOTT HOTEL GROSVENOR SQUARE
04.2007 - 09.2008

EVENT MANAGER

LONDON MARRIOTT HOTEL GROSVENOR SQUARE
09.2004 - 04.2007

EVENTS EXECUTIVE

SHERATON GRAND LONDON PARK LANE
03.2003 - 09.2004

BANQUET HEAD WAITER

SHERATON PARK TOWER HOTEL LUXURY COLLECTION
04.2001 - 03.2003

Masters in Hotel Management - Corporate Economics in Hotel Industry And Hotel Management

FRITZ-GABLER-HOTEL MANAGEMENT SCHOOL

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