Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marian Walker

Kent,WA

Summary

Proven Technician with a track record of enhancing customer service at the Department of Homeland Security by efficiently scheduling international pilots and assisting travelers. Expert in multitasking and organization, coupled with exceptional attention to detail, ensures seamless operations under pressure. Achieved a significant improvement in appointment scheduling efficiency, demonstrating a strong blend of hard and soft skills.

Overview

40
40
years of professional experience

Work History

Technician

Department Homeland Security
SeaTac, WA
05.1984 - 04.2024

Greet, schedule appointments, answer questions for travel people traveling internationally.

Schedule pilots for arrivals via Seatac International Airport, Boeing and Renton Airports.

Education

No - Criminal Justice

Des Moines Area Community College
DesMoines, WA

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization

Accomplishments

I retired from US Customs and Border Protection on April 30, 2024.

Timeline

Technician

Department Homeland Security
05.1984 - 04.2024

No - Criminal Justice

Des Moines Area Community College
Marian Walker