Marian Watford
Hartsville,SC
Summary
I am a full-time student at Winthrop University. I am in my fourth year and I am twenty three years old. I am majoring in Psychology and and I am an active member of the Psychology Club. I have experience with food service, serving, working as a Package Handler, as an Operations Administrator, and as a maintenance crew member. I am also knowledgeable about technology and analytical thinking.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Winthrop University
Rockhill, SC
01.2024 - Current
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Responded to emergency situations within the residence hall.
- Educated residents on university policies and procedures related to residential living.
- Developed positive relationships with all members of the residence hall community.
SWARM Crew Member
Winthrop University
Rock Hill, SC
05.2023 - 08.2024
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Assisted with installation of new equipment when necessary.
- Provided support to other crew members during large-scale maintenance tasks.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Maintained compliance with internal and regulatory safety standards.
- Notified management about necessary repairs or professional service needs for building operating systems.
Operations Administrator
Fedex Ground
Florence, SC
01.2022 - 07.2022
- Assisted in the development of operational processes and procedures.
- Monitored customer service operations to ensure quality standards were met.
- Coordinated internal resources to resolve customer inquiries promptly.
- Provided support to management during decision-making processes related to operations.
Package handler - Operations Administrator
FEDEX GROUND
01.2020 - 01.2022
- Re-routing packages to the correct route
- Lifting packages weighing between 25-75 pounds
- Using a handheld electronic device to scan packages and print labels
- Calling customers about errors with addresses, zip codes, and states to be corrected
- Creating new scannable labels to be correctly scanned and SHONESy our system.
Sales Associate
SPENCER'S GIFTS
01.2019 - 01.2021
- Aiding in inventory and re-stocking merchandise on the sales floor
- Operating PCOS system and operating a cash register
- Held knowledge about the wide range of products we have available
- Taking pick-up orders over the phone and answering questions.
Server Hostess
01.2018 - 01.2020
- Operating PCOS system to successfully place customer's orders as well as present accurate total for the bill
- Providing exceptional customer service
- Operating a cash register and handling cash or card payments
- Answering the telephone and taking to-go orders as well as giving accurate information to callers about pricing and available menu items.
Education
HIGH SCHOOL -
Mayo High School For MST
Darlington, SC05-2019
Bachelor of Arts - Psychology
Winthrop University
Rock HillCOLLEGE/UNIVERSITY -
Horry-Georgetown Technical College
Skills
- Critical thinking
- Problem solving
- Ability to thrive in fast-paced environments
- Server Experience
- Customer service skills
- Cashier experience
- Time Management
- Analytical Thinking
- Facilities Monitoring
- Computer Literacy
Accomplishments
- Award for Package Handler of The Month from Fedex Ground
- Dean's List 2024 Winthrop University
- Women of Excellence Award Winthrop University
Timeline
Resident Assistant
Winthrop University
01.2024 - Current
SWARM Crew Member
Winthrop University
05.2023 - 08.2024
Operations Administrator
Fedex Ground
01.2022 - 07.2022
Package handler - Operations Administrator
FEDEX GROUND
01.2020 - 01.2022
Sales Associate
SPENCER'S GIFTS
01.2019 - 01.2021
Server Hostess
01.2018 - 01.2020
HIGH SCHOOL -
Mayo High School For MST
Bachelor of Arts - Psychology
Winthrop University
COLLEGE/UNIVERSITY -
Horry-Georgetown Technical College