Marian Youssef
HUMAN RESOURCES, ADMINISTRATION
Bothell,WA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
14
14
years of professional experience
Work History
Upper Elementry Principal Assistant
Blue Nile Language School
09.2016 - 01.2023
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored and ordered supplies and materials to keep office well stocked.
- Developed and maintained filing systems to facilitate easy access to information.
- Organized resources, records and personnel to accomplish aggressive targets.
Human Resources Coordinator
Etag For Real Estate Developments And Tourisms
01.2010 - 01.2013
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
Call Center Agent
Mobinil
01.2009 - 01.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Education
Bachelor of Arts - Faculty of Arts, Deparment of Classics, Greek
Cairo University
Egypt, Cairo07.2007
Skills
- Administrative Support
- Office Equipment Troubleshooting
- Meeting Coordination
- Event Planning
- Office Administration
- File Management
- Schedule and Calendar Management
- Computer Skills
- Accounting Support
- Report Generation
- Administrative Duties
drawing, reading, listening to classical music
my favorite hobbies
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Upper Elementry Principal Assistant
Blue Nile Language School
09.2016 - 01.2023
Human Resources Coordinator
Etag For Real Estate Developments And Tourisms
01.2010 - 01.2013
Call Center Agent
Mobinil
01.2009 - 01.2010
Bachelor of Arts - Faculty of Arts, Deparment of Classics, Greek
Cairo University
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