Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Mariana De Los Santos Colon

Mariana De Los Santos Colon

Summary

Motivated and customer-focused Sales Associate with two years of hands-on experience in retail environments. Bilingual proficiency enhances my ability to effectively communicate and connect with a diverse customer base, ensuring exceptional service. Proficient in cash handling and well-versed in customer service practices, I am dedicated to creating positive shopping experiences. Currently pursuing a degree in Business Administration, I combine academic knowledge with practical sales expertise, making me adept at understanding market trends and consumer behaviors. Eager to leverage my skills and education to contribute to a dynamic sales team, driving revenue and fostering lasting customer relationships.

Overview

2
2
years of professional experience

Work History

Sales Associate

T-Mobile
01.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Material Handler

Geodis Logistics
10.2022 - 01.2023
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Packed items into appropriate containers for shipment.

Sales Associate

T-Mobile
01.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Degree in Progress - Bussines Administration

Northampton Community College
Bethlehem, PA

Skills

  • Contract Preparation
  • Client Account Management
  • Sales Development
  • Customer Needs Assessment
  • Upselling
  • Product Sales
  • bilingual
  • cash handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

T-Mobile
01.2023 - Current

Material Handler

Geodis Logistics
10.2022 - 01.2023

Sales Associate

T-Mobile
01.2022 - 08.2022

Degree in Progress - Bussines Administration

Northampton Community College
Mariana De Los Santos Colon