Mariana Azevedo
Mercer Island,WA
Summary
Amiable and hard-working individual who values team work, clear communication, personable client connection, attention to detail, and timeliness.
Overview
4
4
years of professional experience
Work History
Site Security Manager
Star Protection Agency / Allied Universal Services
11.2022 - 12.2023
- Managed a diverse team of security professionals, ensuring optimal performance and adherence to company policies.
- Improved response times to emergencies by establishing clear communication protocols among team members.
- Enhanced client satisfaction by addressing their concerns and providing personalized security solutions.
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Provided regular updates on site security status to upper management, allowing for informed decision-making regarding resource allocation and policy changes.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Security Officer/Dock Master
Star Protection Agency
03.2021 - 05.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Barista
Safeway
07.2019 - 01.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
High School Diploma -
Cedarcrest High School
Duvall, WA06.2019
Skills
- Security Training
- Scheduling
- Customer Service
- Policy Implementation
- Team Leadership
- Effective Communication
- Payroll Preparation
- Native Portuguese Speaker
- Reading Comprehension
- Professional Writing
- Microsoft Office
Timeline
Site Security Manager
Star Protection Agency / Allied Universal Services
11.2022 - 12.2023
Security Officer/Dock Master
Star Protection Agency
03.2021 - 05.2022
Barista
Safeway
07.2019 - 01.2021
High School Diploma -
Cedarcrest High School
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