MARIANA CAICEDO RUIZ
-
Portland
Summary
I am a persevering, resilient and motivated student. After high school, I plan to go to college and study in the humanities field. I love learning new skills and will do my best to perfect them. I am also trained to support young people going through difficult times, so I will always try to meet people where they are.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Crisis Line Volunteer
Lines For Life
06.2024 - Current
- Completed comprehensive volunteer training program of 70 hours, gaining essential skills in crisis intervention, and suicide prevention techniques.
- Assisted callers experiencing suicidal ideation, using active listening skills and deescalation techniques.
- Constantly learning more about how to support people from diverse communities going through mental health challenges.
- Strengthened rapport with callers by asking open-ended questions, and maintaining empathy and understanding while keeping confidentiality and establishing boundaries when necessary.
Interviewer
Resilience Project
07.2022 - Current
- Interview people about their experiences during difficult times in their life, specifically through COVID
- Set up interviews and think of valuable questions for the interviewee to answer.
- Constantly learning about people's unique experiences through tough times.
- Developed strong rapport with interviewees, creating open communication and trust during interviews.
Daycare Assistant
K-Ching (Summer Works/Home Forward) at Charles Jordan Community Center
06.2023 - 07.2023
- Helped set up activities, did story time, and facilitated playtime and lunch time.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Kept children between ages of 3 and 5 safe and secure through patience and oversight.
Produce Clerk
K'Ching Youth Program
07.2022 - 08.2022
- Learned how to properly handle produce and how to stock it.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
File Clerk
K'Ching Youth Program
06.2022 - 07.2022
- Responsible for organizing and filing documents from Home Forward.
- Filed numerous large boxes full of documents containing tenant information.
- Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
- Sorted and classified documents into appropriate filing systems for increased traceability.
Education
High School -
Roosevelt High School
Oregon 01.2022 - 01.2026
Skills
- Phone etiquette
- Building rapport
- Collaboration
- Bilingual in Spanish and English
- Mental Health First Aid trained
- safeTALK trained
- Confidential data protection
Timeline
Crisis Line Volunteer
Lines For Life
06.2024 - Current
Daycare Assistant
K-Ching (Summer Works/Home Forward) at Charles Jordan Community Center
06.2023 - 07.2023
Interviewer
Resilience Project
07.2022 - Current
Produce Clerk
K'Ching Youth Program
07.2022 - 08.2022
File Clerk
K'Ching Youth Program
06.2022 - 07.2022
High School -
Roosevelt High School
01.2022 - 01.2026
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