Hi, I’m
Mariana Casarez
San Antonio,TX
Summary
Recent health information management graduate looking to utilize my ability to use data to optimize processes as a clinical documentation integrity specialist. Desires to leverage expertise in interdepartmental collaboration to empower others to improve and innovate documentation guidelines. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
years of professional experience
1
Certification
Work History
Baylor College of Medicine
Senior Coordinator
05.2022 - Current
Job overview
- Managed undergraduate medical student’s elective resident rotation program by producing reports of qualified applicants for specialty divisions
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Assist faculty by providing administrative support to multiple specialty teams
- Managed office activities by maintaining communication between faculty.
- Entered and maintained departmental records in company database.
Baylor College of Medicine
Coordinator
12.2021 - 05.2022
Job overview
- Coordinate travel logistics for faculty and process expense reports
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Provide day-to-day administrative faculty support, including calendar management
- Gathered and organized materials to support operations.
- Entered data, generated reports and produced tracking documents.
United Healthcare
Benefit Advocate
07.2021 - 11.2021
Job overview
- Guide and educate members on maximizing the value of their health plan benefits
- Contact care providers (doctor's offices) on behalf of members to facilitate issue resolution
- Assist members in navigating company websites and portals
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
TDCJ-Texas Board of Pardons and Paroles
Clerk III, Clerical Supervisor
05.2019 - 04.2021
Job overview
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided backup to administrative assistant and step in to assist with various tasks whenever employee was absent or at lunch.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Coordinated training, evaluated employees' work and corrected problems with clerical team.
- Maintained constant inventory of supplies and ordered new stock.
TDCJ-Texas Board of Pardons and Paroles
Clerk II
04.2018 - 10.2018
Job overview
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Received and routed business correspondence to correct departments and staff members.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Entered correspondence data using OnBase, following procedures to keep information private.
Education
The University of Wisconsin ParksideKenosha, WI
Bachelor of Science from Health Information Management and Technology
08.2023
The International Culinary School At The Art InstituteSan Antonio
Associate of Applied Science from Baking & Pastry Arts
12.2013
Coastal Bend CollegeBeeville, TX
Associate of Applied Science from Nursing
05.2010
Skills
- Microsoft Office
- RedCap Database
- OnBase Imaging
- Attention to Detail
- Concur
- Employee Performance Evaluations
- Staff Training
- Coordinate Schedules
- Office Supplies and Inventory
- Travel and Event Coordination
Affiliations
- American Academy of Professional Coders
- Healthcare Information and Management Systems Society
- American Health Information Management Association
- Honor Society - The University of Wisconsin, Parkside
- Phi Thea Kappa - Psi Kappa Chapter
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Senior Coordinator
Baylor College of Medicine
05.2022 - Current
Coordinator
Baylor College of Medicine
12.2021 - 05.2022
Benefit Advocate
United Healthcare
07.2021 - 11.2021
Clerk III, Clerical Supervisor
TDCJ-Texas Board of Pardons and Paroles
05.2019 - 04.2021
Clerk II
TDCJ-Texas Board of Pardons and Paroles
04.2018 - 10.2018
The University of Wisconsin Parkside
Bachelor of Science from Health Information Management and Technology
The International Culinary School At The Art Institute
Associate of Applied Science from Baking & Pastry Arts
Coastal Bend College
Associate of Applied Science from Nursing
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