Mariana Castellanos

Planned and execute projects, ensuring safety compliance and effective communication and collaboration.

Worked directly with the Vice President of the company, I sourced top talent for a growing company.

Successfully opening contracts by hiring and managing a variety of crews, providing training, and developing policies and procedures for better continuity within the organization.

Work with hiring managers to understand position requirements, hiring timelines, and candidate needs.

Developed and maintained a pool of viable candidates within given disciplines, generated from internal applicant systems and external sources.

Evaluated and screened applicants to determine key candidates based on the job description and understanding of the position. Worked in a vendor-neutral system, with external agencies and suppliers for various job openings.

Built and maintained a strong relationship with our clients to create growth, and worked to identify additional expansion opportunities.

Recruiting focused on Spanish speakers/bilingual applicants based on a client's needs.

Addressed employees in a confidential and objective manner while investigating and resolving employees' conflicts quickly.

Filed, documented, and maintained updated reasons for termination, write-ups, and doctor’s excuses for all personnel.

Conducted all onboarding processes, including ID checking, assigned and filed pay proxies, and orientations accordingly.

Initiated cross-functional improvements, provided feedback, and helped other areas as needed. Ensured accurate pay and bill processes by verifying all personnel hours signed and clocked. Managed diverse schedules based on demand or forecast.

Assisted with job fairs and hiring events. Evaluated and screened applicants to determine key candidates based on the job description and understanding of the position. Worked in a vendor-neutral system, with external agencies and suppliers for various job openings.

Managed to meet and maintain weekly goals and expectations in the different stages of the hiring process, such as first contact, interview, and schedule for onboarding, and the first day of work.

Thoroughly screen and interview candidates for open positions.

Processed HR hiring package forms, such as I-9 and background checks.

Trained and supervised team members on company processes and policies.

Developed internal communications and reports on local recruitment.

We met set weekly and quarterly hiring goals.

Ability to post on platforms (Indeed, Facebook, Instagram, etc.).

Networked with and in the community, and attended or held job fairs.

Task Force: assisted in Casino Harrah's in Cherokee on the creation of a relocation program for temporary employees.

Accomplished in creating a remote hiring, housing assignment, and transportation arrangements program for the Cherokee project.

Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.

Established effective working relationships between Housekeeping Department personnel and other departments within the hotel.

Reviewed employee performance and devised improvement plan to achieve goals.

Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.

Practiced safe work habits and wore protective safety equipment.

Implemented new cleaning protocols based on latest industry trends and technologies.

Conducted investigations into any theft or damage incidents reported by guests or employees.

Supervised and supported housekeeping personnel to maximize quality of service and performance.

Developed training programs to build employee performance, improve employee engagement and increase employee retention.