Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariana Chavez

San Marcos,TX

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

2
2
years of professional experience

Work History

Cashier

El Taco H
Denton, TX
12.2023 - 08.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.

Server

Texas Roadhouse
Denton, TX
06.2022 - 10.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Education

High School Diploma -

Billy Ryan High School
Denton, TX
05-2024

Nursing

Texas State University
San Marcos, TX

Skills

  • Payment Collection
  • Product Recommendations
  • Cash Handling
  • Payment Processing
  • POS Systems
  • Customer Service
  • Cash Register Operation
  • Supply Restocking
  • Sales Techniques
  • Price memorization

Languages

Spanish
Native/ Bilingual

Timeline

Cashier

El Taco H
12.2023 - 08.2024

Server

Texas Roadhouse
06.2022 - 10.2023

High School Diploma -

Billy Ryan High School

Nursing

Texas State University

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Mariana Chavez