Mariana Chavez

- Researched customer preferences through consultations, designing 15+ personalized kitchen layouts weekly, improving satisfaction and increasing retention by 20%.

- Developed tailored kitchen solutions using advanced design software, ensuring alignment with client budgets and specifications.

- Collaborated with customers, installers, and suppliers to ensure seamless communication, achieving cost savings of $500–$1,200 per project.

- Analyzed and resolved complex installation issues, ensuring timely solutions that improved project efficiency and customer trust.

- Strategized and administered documentation, payment processing, and milestone tracking to ensure on-time project completion.

- Conducted market research on home furnishing trends, contributing to the development of innovative visual displays

. - Created and executed engaging visual merchandising strategies, enhancing store engagement and reinforcing brand identity.

- Collaborated with cross-functional teams to implement design solutions aligned with financial goals, increasing sales potential.

- Provided tailored office furniture solutions, advising customers based on functionality, style, and budget.

- Built strong client relationships by collaborating with customers to find furniture solutions that met their business needs.

- Delivered exceptional customer service by addressing concerns promptly and ensuring a positive shopping experience.

- Independently resolved customer inquiries, enhancing satisfaction and loyalty.