Mariana Del Solar
Edinburg
Summary
Proactive and meticulous Program Manager with over 20 years of experience in Energy Efficiency and Customer Service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Proficient Program Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Customer Service. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
27
27
years of professional experience
Work History
CEO/General Manager
Golden State Efficiency LLC
Tracy
11.2025 - Current
- Lead strategic operations for energy efficiency contracting company managing $10M annual contract through Resource Innovations for residential weatherization program delivery
- Direct field operations including crew management, project scheduling, quality control systems, and regulatory compliance for high-volume installations across multiple service territories
- Manage RMO relationships with regular communication regarding projects, contracts, construction practices, and safety protocols to ensure CSLB compliance
- Oversee contract management, change order processing, client verification, and project documentation systems to maintain program quality and utility sponsor requirements
- Establish operational policies, safety programs, and quality assurance protocols while maintaining current licenses, insurance, and regulatory certifications
- Monitor project tracking systems, completion notices, and performance metrics while coordinating with RMOs for ongoing workmanship verification and oversight
President
California Home Efficiency & Conservation
01.2023 - Current
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Manages and communicates with contract implementers.
Program Manager
Synergy Companies
07.2005 - 01.2023
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Developed and maintained logistics workflows, procedures and reports.
- Researched industry best practices in support of training development and program content.
- Interacted with customers and clients to identify business needs and requirements.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Devised creative solutions to critical customer and user needs.
- Built teams to address project goals and objectives for multiple projects.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Coached team members on productivity strategies to accomplish challenging goals.
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
Apartment Manager
KAE Properties
02.1999 - 07.2005
- Responded to Common Area Maintenance (CAM) inquiries.
- Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
- Planned special events such as lotteries, dedications and project tours.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Communicated effectively with owners, residents, and on-site associates.
- Completed annual rent calculations using housing database software.
Education
Associate Of Business Administration - Business Administration
Universidad San Ignacio De Loyola
Lima Peru11.1997
Skills
- Business Management Principles
- Project Management
- Manage Budgets
- Quality Standards
- Team Leadership
- Critical Thinking
- Customer Service
- Time Management
- Sales Strategies
Languages
Spanish - Native/Bilingual
Timeline
CEO/General Manager
Golden State Efficiency LLC
11.2025 - Current
President
California Home Efficiency & Conservation
01.2023 - Current
Program Manager
Synergy Companies
07.2005 - 01.2023
Apartment Manager
KAE Properties
02.1999 - 07.2005
Associate Of Business Administration - Business Administration
Universidad San Ignacio De Loyola