MARIANA DE PAULA GIOVANNETTI
Aventura,Florida
Summary
Undergraduate at Florida International University as a pre-med student offering part-time work experience with excellent observational, organizational, communication, leadership and teamwork skills, looking for new opportunities to expand my experience and knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesperson
Água De Coco
2023.10 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy their personal needs.
- Offered each customer a personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Worked to build relationships with customers and built potential for additional sales.
Babysitter
Babysitter
2019.05 - Current
- Worked as a babysitter for a couple with two young daughters, a 7 years old and a 5 years old. Babysitting for them made me develop skills such as patience, communication and relationship building, multitasking, and time management.
- Worked for a couple with two boys, a 2 years old and a 6 months old. Spending my whole summer with them made me think a lot about the pediatrician field and also my adaptability with kids.
- Currently working with a single mom with two kids, a 5 years old boy and a 2 years old girl.
- Currently working with a couple with two kids, a 8 years old girl and a 5 years old boy.
- Taught children to organize toys, wash hands, and share by leading by example.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals..
- Assisted children with homework assignments and special projects across different subjects.
- Administered medications, following strict instructions from parents and medical labels.
- Communicated with parents regarding children's progress and development, raising any issues.
Business Sale
De Volta Ao Tempo Bazar
2021.07 - 2023.07
- In 2021 I decided, together with two affiliates, to open my own thrift shop
- It started online and now it is a fixed store located in Curitiba, Brazil.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Implemented systems and procedures to increase sales.
Internship Student
Dr. Miami
2021.09 - 2022.01
- Interacted with patients by phone, email, or in-person to provide information.
- Reported back to the Doctor to receive day-to-day tasks and responsibilities.
- Sorted, organized, and maintained files.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Sorted and organized files, spreadsheets, and reports.
- Maintained accurate records and documentation of patients
- Supported with creating project marketing materials to promote services.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Administrative Assistant
Lancaster Hotel
2020.04 - 2021.04
- Founded in 1972 in Curitiba, The Lancaster Hotel has been passing through generations, and since April 2020 I started working together with my mother in the administration area, where I was responsible for authorizing bill payments and controlling the company's bank accounts.
- Executed record filing system to improve document organization and management.
- Managed department budgets and generated financial reports for management review.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL05.2024
High School Diploma -
Cypress Bay High School
Weston, FL05.2020
Skills
- Sales
- Adaptability
- Diabetes Management
- Business Development
- Persuasive Selling
- Calming Strategies
Languages
Portuguese
English
Spanish
Awards
From 2007 to 2012 trained rhythmic gymnastics and competed in different championships, winning gold and silver medals
Volunteer Experience
- Trabalhador's Hospital (2018)
- Everglades Elementary School (2019)
- Saving Save Animal Rescue (2022 - 2023)
Certification
- Basic Life Support Licensed - 2022
- Certified Nutrition Coach, Link Education - 2023
- Certification of Special Population Exercise Prescription- Diabetes, ProClass Club - 2023
- Recruitment Chair, Phi Delta Epsilon Medical Fraternity - 2022/2023
Timeline
Salesperson
Água De Coco
2023.10 - Current
Internship Student
Dr. Miami
2021.09 - 2022.01
Business Sale
De Volta Ao Tempo Bazar
2021.07 - 2023.07
Administrative Assistant
Lancaster Hotel
2020.04 - 2021.04
Babysitter
Babysitter
2019.05 - Current
Bachelor of Arts - Psychology
Florida International University
High School Diploma -
Cypress Bay High School
- Basic Life Support Licensed - 2022
- Certified Nutrition Coach, Link Education - 2023
- Certification of Special Population Exercise Prescription- Diabetes, ProClass Club - 2023
- Recruitment Chair, Phi Delta Epsilon Medical Fraternity - 2022/2023
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