Mariana Fahem
Richmond,VA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Medical Assistant
The Good Shepherd Hospital
Samalut, ElMinia- Egypt
03.2014 - 12.2016
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Provided outstanding customer service to patients both in-person and over the phone.
- Operated EKG machines, spirometers, glucose meters, and other diagnostic tools.
- Assisted with minor surgical procedures under physician supervision.
- Scheduled appointments, managed phone calls, and verified insurance coverage.
- Administered injections, vaccinations, and medications as directed.
Lead Teacher
Starling Child Care and Learning Complex
Richmond, VA
01.2020 - 11.2022
- Ensured compliance with state standards by incorporating them into lesson plans.
- Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
- Assisted in resolving conflicts between students, families, and staff members.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Developed and implemented strategies to improve student learning outcomes.
- Utilized effective classroom management techniques to maintain order in the classroom.
- Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
- Integrated technology into daily lessons to enhance student engagement and learning outcomes.
- Developed and implemented lesson plans based on curriculum objectives.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Organized activities to promote physical, mental and social development of each child.
- Worked with teachers to design interactive lessons and increase student success.
Driver
We Care Medical Transportation
Richmond, VA
08.2023 - Current
- Assisted with loading and unloading freight when necessary.
- Reported any incidents involving the truck or its cargo to management immediately.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Documented daily mileage, gas, and other data.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Picked up clients from specific locations to transport and drop off at destinations.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Transported clients to specified destinations safely and on-time.
- Logged deliveries, drop-off times and special conditions in company system.
Certified Medical Assistant
Community College Workforce Alliance
Chester, VA
08.2023 - 05.2024
- Administered injections under the direction of a physician or nurse practitioner.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Assisted with scheduling patient appointments and follow-up visits.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Administered injections, medications and treatments as directed by the physician.
Training As a Medical Assistant
Orthopaedic Clinic
Richmond, VA
01.2024 - 02.2024
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted physicians with patient exams, procedures, and treatments.
- Assisted with minor surgical procedures under physician supervision.
Education
High School Diploma -
Almoshir Abdelhakim Amer
Samalout- ElMinia03-2011
Teaching English As A Second Language (ESL)
J Sargeant Reynolds Community College
1651 E Parham Rd, Richmond, VA,23228Skills
- Patient Management
- Vital Sign Monitoring
- Inventory and supply management
- Immunization Administration
- Medical Records Management
- Vital signs monitoring
- Electrocardiography (EKG)
- Quick problem solver
- Patient-focused care
Languages
English
Professional
Arabic
Native/ Bilingual
Timeline
Training As a Medical Assistant
Orthopaedic Clinic
01.2024 - 02.2024
Driver
We Care Medical Transportation
08.2023 - Current
Certified Medical Assistant
Community College Workforce Alliance
08.2023 - 05.2024
Lead Teacher
Starling Child Care and Learning Complex
01.2020 - 11.2022
Medical Assistant
The Good Shepherd Hospital
03.2014 - 12.2016
High School Diploma -
Almoshir Abdelhakim Amer
Teaching English As A Second Language (ESL)
J Sargeant Reynolds Community College