Results-driven and highly adaptable Amazon associate with strong experience in warehouse operations, team leadership and process optimization. Proven ability to perform in high volume productivity, accuracy, and safety standards. Experienced in coding time management, floor health tracking and real time performance monitoring. Dynamic team leader with expertise in operational efficiency and problem-solving. Known for driving productivity and maintaining high safety standards in fast-paced environments. Skilled in managing teams, solving operational challenges, and driving efficiency.
Overview
5
5
years of professional experience
Work History
Amazon Warehouse – Florida
Picker, Pack Singles, AFM (Amnesty), Process Guide (PG – Quarterback)
Daytona Beach, FL
07.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Cross-trained in critical operational roles including Picker, Pack singles, AFM (Amnesty), Process Guide (PG - Quarterback), and Learning Ambassador.
Act as PG Quarterback, leading floor operations by coordinating workflow, monitoring real time metrics, and maintaining strong floor health; pod gaps (3.5 or less) floor congestion, productivity, and efficiency.
Manage coding time and ensure accurate time tracking for associates, supporting productivity.
Support Area Manager in identifying operational issues and implementing effective, real time solutions.
Lead team communication through sync meetings, ensuring clarity on daily goals, rates and expectations.
Train and onboard new hires as a learning Ambassador, improving ramp-up and ensuring adherence to Amazon standards and safety protocols.
Provide guidance and support to associates on the floor, helping improve performance and maintain engagement.
Recognized as Employee of the Month for strong leadership, performance and maintain engagement.
Consistently perform in high pressure environments while maintaining accuracy, safety and productivity.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Amazon Warehouse (seasonal)
Picking
Orlando, FL
09.2023 - 03.2024
High performing Picker, consistently exceeding productivity expectations during peak season.
Achieved up to 5,000 pick per shift, demonstrating speed, accuracy, and endurance.
Maintained excellent attendance, reliability, and adherence to safety and quality standards.
Dental Receptionist
Coast Dental
Lake Mary, FL
02.2023 - 09.2023
Managed patient scheduling and appointment confirmations to optimize office workflow.
Processed patient billing and insurance claims accurately, ensuring timely reimbursements.
Maintained electronic health records with attention to detail, enhancing data integrity.
Assisted patients with inquiries, providing information on treatments and office policies.
Coordinated with staff to optimize patient flow and reduced wait times.
Resolved issues efficiently while maintaining a professional environment.
Bookstore Sales Associate
Statue of Liberty Museum Store
New York, NY
10.2022 - 03.2023
Assisted customers in selecting books and merchandise, enhancing overall shopping experience.
Handled transactions and maintained organized inventory.
Maintained organized inventory displays, promoting new arrivals and bestsellers effectively.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Chef Assistant
Topgolf USA
Lake Mary, FL
12.2020 - 09.2022
Assisted in food preparation and cooking processes, ensuring adherence to safety and quality standards.
Supported kitchen operations by maintaining cleanliness and organization of workstations and equipment.
Monitored inventory levels, assisting with ordering supplies to maintain optimal stock for kitchen needs.
Prepared and cooked quality meals in high-volume, fast-paced service environments.
Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
Education
High School Diploma -
Lake Mary High School
Lake Mary, FL
05-2022
Skills
Friendly & Positive attitude
Calm under pressure
Customer service Excellence
Team leadership & Team management
Problem solving & Decision making
Time management & Organization
Amazon systems & Warehouse operations
Coding time & Labor Tracking
I speak and write English and Spanish (Bilingual)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Amazon Warehouse – Florida
Picker, Pack Singles, AFM (Amnesty), Process Guide (PG – Quarterback)