MARIANA HERNANDEZ
Lexington,KY
Summary
Pursuing a full-time position that encourages growth and team work. Strong focus on team collaboration and achieving optimal patient outcomes. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
Patient Care Assistant- Float Pool
University of Louisville Hospital
10.2021 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
Cashier
Mi Mexico Restaurant
05.2016 - 12.2020
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Peer Mentor
Bluegrass Community & Technical Center
09.2019 - 05.2020
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
- Implemented strategies to help mentees manage stress and difficult emotions.
Education
Bachelor of Science - Nursing
University of Louisville
Louisville, KY12.2024
Associate of Arts -
Bluegrass Community & Technical College
Lexington, KY12-2019
High School Diploma -
Paul Laurence Dunbar High School
Lexington, KY05-2019
Skills
- Direct Patient Care
- Cultural competence
- Teamwork and Collaboration
- Critical Thinking
- Effective Communication
- Organizational Skills
- Patient and family advocacy
- Delegation and Motivation
- EMR / EHR
Certificationsandprofessionalorganizations
- Founder of Alpha Zeta chapter of Gamma Phi Omega International Sorority inc. at the University of Louisville, 2022
- Nurse Aid Training Course Kentucky Health Care Training Institute, 2021
- CPR Certified, 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
Available upon request
Timeline
Patient Care Assistant- Float Pool
University of Louisville Hospital
10.2021 - Current
Peer Mentor
Bluegrass Community & Technical Center
09.2019 - 05.2020
Cashier
Mi Mexico Restaurant
05.2016 - 12.2020
Bachelor of Science - Nursing
University of Louisville
Associate of Arts -
Bluegrass Community & Technical College
High School Diploma -
Paul Laurence Dunbar High School
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