Mariana Hernandez
Chicago,IL
Summary
Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Jewel Osco
Chicago, IL
09.2024 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Responded promptly to customer inquiries via phone or email.
- Assisted in selecting items according to customer preferences.
- Provided assistance communicating, typing correspondence or obtaining information.
Cashier
Cermak Produce
Chicago , IL
01.2024 - 04.2024
- Answered phone calls to assist customers with questions and orders.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Bachelor of Science - Nursing
University of Illinois At Chicago
Chicago, IL01-2028
Skills
- Hospitality and accommodation
- Customer service expertise
- Patience and empathy
- Decision-making
- Attention to detail
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Online Personal Shopper
Jewel Osco
09.2024 - Current
Cashier
Cermak Produce
01.2024 - 04.2024
Bachelor of Science - Nursing
University of Illinois At Chicago
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