Mariana Jimenez
Edinburg
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with proven expertise at Walgreens Pharmacy, enhancing workflow and patient care. Skilled in problem-solving and insurance verification, I consistently ensured compliance with healthcare regulations while fostering positive relationships with patients. My commitment to confidentiality and accuracy significantly reduced prescription wait times, improving overall service efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cash Office Associate
Ross Stores
02.2015 - 09.2018
- Managed daily cash counts and reconciliations, maintaining precise financial records.
- Assisted in training new staff on cash handling procedures and systems.
- Coordinated with management to resolve discrepancies in cash reporting effectively.
- Maintained security protocols for cash storage and handling, safeguarding company assets.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Managed the ordering of supplies necessary for cash office operations, avoiding unexpected shortages or delays in service delivery.
- Monitored and maintained adequate levels of currency and coins, reducing downtime due to insufficient funds.
- Maintained accurate financial records with diligent data entry and documentation of transactions.
Pharmacy Technician
Walgreens Pharmacy
08.2016 - 08.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Education
Pharmacy Technician Certification - Pharmacy Technician
UTRGV
Edinburg, TX07-2016
High School Diploma -
Dr. Leo G Cigarroa High School
Laredo05-2012
Skills
- Confidentiality and HIPAA
- Customer service
- Patience and empathy
- Problem-solving skills
- Team collaboration
- Insurance verification
- Pharmacy software proficiency
- Data entry
- Multitasking abilities
- Attention to detail
- Prioritization and organization
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens Pharmacy
08.2016 - 08.2018
Cash Office Associate
Ross Stores
02.2015 - 09.2018
Pharmacy Technician Certification - Pharmacy Technician
UTRGV
High School Diploma -
Dr. Leo G Cigarroa High School
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