Mariana La Rocca
Summary
With a background in administration and a focus on mortgage operations, I excel in ensuring smooth and efficient transactions. I currently manage the closing and post-closing processes from start to finish, demonstrating strong organization, attention to detail, and effective communication skills. I thrive in fast-paced environments and am committed to contributing to team success and client satisfaction.
Overview
10
10
years of professional experience
Work History
Mortgage Post-Closing and Closings Manager
Nation One Mortgage Corporation
02.2022 - Current
- Provide leadership in an office setting, emphasizing collaboration among team members and managing post-closing processes to ensure adherence to federal mortgage regulations
- Implement and streamline efficient workflows for the meticulous review of document accuracy, a critical aspect of federal compliance
- Facilitate the sale of loans to mortgage servicers in accordance with their program overlays and specific requirements
- Utilize SQL queries for data extraction and analysis, contributing to informed decision-making processes within the post-closing operations
Mortgage Closer
Nation One Mortgage Corporation
11.2021 - 02.2022
- Verified accuracy in closing documents, focusing on meticulous attention to detail for successful transactions and regulatory adherence
- Skillfully balanced closing disclosure fees, ensuring precise financial accuracy in the mortgage closing process
- Conducted the finalization of mortgage transactions, ensuring compliance with federal regulations and company procedures
- Responsible for the timely completion of closing tasks in collaboration with relevant stakeholders
Mortgage Processor
Nation One Mortgage Corporation
05.2020 - 11.2021
- Conducted thorough reviews of loan applications and related documents focusing on accuracy for regulatory compliance and successful home financing
- Addressed document discrepancies and processing challenges, contributing to an accurate and reliable database for streamlined information
- Coordinated appointments and engaged in direct communication with the mortgage applicants and loan representatives
- Led initiatives for document processing, emphasizing completeness, accurateness, and strict adherence to regulatory guidelines for home purchase applications
Construction Project Manager
J&K Total Construction
03.2019 - 05.2020
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence
- Communicated effectively with a diverse team of Spanish and Portuguese speaking workers
- Managed material orders and streamlined inventory, minimizing project delays
- Implemented safety protocols and conducted regular site inspections, contributing physically to stock job sites with materials when needed
Shift Manager
Ocean Resort Casino
06.2018 - 03.2019
- Managed and supervised scheduling, payroll, and ordering processes
- Improved labor efficiency and reduced overhead costs by reevaluating schedules and inventory
- Reinforced employee policies outlined in the handbook through proactive coaching and support
- Resolved guest complaints and addressed requests to ensure a positive and enjoyable experience
Store Salesperson
Rolando Trajes
12.2013 - 12.2015
- Provided excellent customer service as a salesperson and cashier
- Conceptualized and implemented an inventory system increasing overall store profit
- Oversaw payroll operations for adjusting the expenses and commissions
- Responsible for the ordering and receipt of products
Education
Bachelor of Science - Hospitality Administration And Management
Lynn University
Boca Raton, Florida05.2018
Skills
- Fluent in English and Spanish
- Strong interpersonal skills
- Self-motivated team player
- Hungry to learn and grow
Leadership
- Hospitality Club President, 2017, and Treasurer, 2016
- Women's Center Advisory Board, Subcommittee in charge of creating and coordinating activities
- President's Honors Society, Recognized for continued academic excellence by the Dean of College
- Peer Leader, Student Mentor, 2017 and 2016, Awarded Peer Leader of the Year 2017
Timeline
Mortgage Post-Closing and Closings Manager
Nation One Mortgage Corporation
02.2022 - Current
Mortgage Closer
Nation One Mortgage Corporation
11.2021 - 02.2022
Mortgage Processor
Nation One Mortgage Corporation
05.2020 - 11.2021
Construction Project Manager
J&K Total Construction
03.2019 - 05.2020
Shift Manager
Ocean Resort Casino
06.2018 - 03.2019
Store Salesperson
Rolando Trajes
12.2013 - 12.2015
Bachelor of Science - Hospitality Administration And Management
Lynn University
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