Mariana Lopez
Las Vegas,Nv
Summary
Dynamic professional with extensive experience at Sam's Club, excelling in staff training and development while driving sales growth. Proven ability to optimize inventory management and enhance customer service. Adept at fostering team collaboration and achieving operational efficiency, consistently meeting and exceeding departmental goals.
Experienced with team leadership, customer service, and operational efficiency. Utilizes effective communication and problem-solving to drive success. Track record of managing teams and optimizing processes for improved outcomes.
Overview
16
16
years of professional experience
Work History
Fresh Assistant Manager
Sams Club
11.2023 - Current
- Oversee the quality,freshness,and food safety of all products within the club
- Motivate and guide associates to achieve department goals,including sales targets operational efficiency,and member service
- Ensure accurate inventory levels,prevent waste,and optimiza,freshness and food safety
- Provide exceptional service to our members ans address their concerns
- Provide training and development opportunities for associates
- Maintained a clean,neat and straight club for our members best experience
Sales and Training Manager
Sams Club
11.2016 - 05.2023
- Develop and deliver training programs for sales associates on product knowledge,sales techniques,and Sam's club benefits
- Assist cashiers and other associates with sales pitches,ensuring they are knowledgeable about plus and credit
- Drive membership in the club by communicating goals,results,and feedback to associates
- Foster relationships with businesses and organizations to generate business to business memberships
- Ensure marketing materials and signage are up to date effective
- Oversee area organization,manage merchandise,handle claims and returns and ensure the cleanliness
- Complete accounting records and transactions,including daily deposits and maintain financial information confidentiality ,opening and closing of registers
- Recruiting,hiring,scheduling and evaluating associates
- Adopting to new procedure and technology
Assistant Manager
Solstice Sunglasses
02.2009 - 02.2014
- Identifying opportunities to increase sale,achieving sales target
- drive business development initiatives and achieve sales targets
- Cultivate strong relationships with Vip clients
- Opening and closing of the store
- Managing daily deposits,accounting
Skills
- Staff training and development
- Employee relations
- Technical skills
- Sales proficiency
- Team building expertise
- Marketing
- Inventory management
- Customer service
- Time management
- Problem-solving abilities
- Training and development
- Multitasking Abilities
Languages
Spanish
Full Professional
Timeline
Fresh Assistant Manager
Sams Club
11.2023 - Current
Sales and Training Manager
Sams Club
11.2016 - 05.2023
Assistant Manager
Solstice Sunglasses
02.2009 - 02.2014
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