Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariana Mercado`

Miami,FL

Summary

Motivated and versatile professional with strong oral and written communication skills, capable of engaging effectively with diverse audiences. Bilingual in English and Spanish, with a proven ability to collaborate within teams and drive strategic decision-making. Solutions-focused and committed to continuous professional development, demonstrating a passion for fostering positive relationships and achieving meaningful outcomes in dynamic environments.

Overview

8
8
years of professional experience

Work History

Academic Advisor

Florida National University
08.2021 - 07.2024
  • Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
  • Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Developed strong relationships with students, providing mentorship and fostering personal growth.
  • Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
  • Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules, and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.

School Psychologist Assistant

Shelton Academy
01.2019 - 06.2020
  • Consulted with teachers and parents to gain in-depth understanding of students.
  • Psychological and educational assessments to identify student needs. Administering and scoring standardized tests, interviews and observing classroom behaviors.
  • Developing and implementing intervention strategies to support students academic and social emotional development. Collaborating with teachers and observing individual or group counseling.
  • Consultations with parents, teachers and administrators about students needs and progress. Participating in multidisciplinary team meetings to discuss students academic/action plans.
  • Assisted with design and implementation of school wide prevention programs targeting specific issues.

Aftercare Counselor/After-School Tutor

Shelton Academy
08.2016 - 12.2019
  • Provide support and supervision to children and adolescents after school hours.
  • Established strong relationships with students by actively listening to their needs and adapting approaches accordingly.
  • Implemented engaging after-school activities that fostered creativity, teamwork, and critical thinking skills.
  • Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.

Education

Bachelor of Arts - Psychology

Florida International University
Miami, FL
12.2020

Skills

  • Excellent oral and written communication
  • Strategic Decision-Making
  • Teamwork and Collaboration
  • Spanish and English speaking
  • Solutions-focused
  • Committed to Professional Development

Timeline

Academic Advisor

Florida National University
08.2021 - 07.2024

School Psychologist Assistant

Shelton Academy
01.2019 - 06.2020

Aftercare Counselor/After-School Tutor

Shelton Academy
08.2016 - 12.2019

Bachelor of Arts - Psychology

Florida International University
Mariana Mercado`