Mariana Molinuevo
Mechanicsburg,PA
Summary
Versatile and results-oriented professional with a proven track record at ES3 LLC, adept in quality management and operational excellence. Excelled in aligning Lean strategies with corporate goals and significantly enhanced safety protocols. Skilled in training and coaching, I bring a customer-focused approach and strategic thinking to drive continuous improvement and operational efficiency. Skilled production worker with background in diverse manufacturing environments. Possess strong understanding of production processes and quality control measures, ensuring efficient workflow and adherence to safety protocols. Demonstrated ability to troubleshoot equipment issues and implement process improvements, resulting in enhanced operational efficiency, committed to maintaining high standards of workmanship and contributing positively to team dynamics.
Overview
3
3
years of professional experience
Work History
ACP Lead
ES3 LLC
York, PA
08.2023 - Current
- Coordinated with senior management to align Lean strategies with organizational goals, ensuring cohesive progress.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
Cashier Trainer
Lilit Cafe
Bethesda, MD
01.2023 - 08.2023
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Mentored newly hired staff in upselling techniques to improve sales.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
Hotel Front Desk Receptionist
Hilton
Bethesda, MD
08.2022 - 01.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided excellent customer service to ensure a positive experience for all hotel patrons.
- Managed the switchboard, transferring calls and taking messages as required.
- Responded to customer complaints and addressed issues promptly and professionally.
- Processed payments for guest accounts, accepted cash or credit cards as payment.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
Education
Associate of Science - Nursing Science
San Luis Community Institue
San Luis, AZ06-2017
Skills
- Quality management
- Operational excellence
- Standard work development
- Cycle time reduction
- Customer focus
- 5S methodology
- Strategic thinking
- Training and coaching
- Waste elimination
- Kaizen events
- Resource optimization techniques
- Continuous improvement strategies
- Operational excellence principles
- Lean manufacturing tools
- Waste reduction methods
- Cross-cultural design
- Translation proficiency
- Meeting scheduling
- Fluent communication
- Calendar management
- Verbal communication
- Online research
Affiliations
- Gardening
- Baking
- Chef
- Decoration
Languages
English
Professional
Spanish
Professional
Accomplishments
- Employee of the Year 2023
- You Matter Winner
References
References available upon request.
Timeline
ACP Lead
ES3 LLC
08.2023 - Current
Cashier Trainer
Lilit Cafe
01.2023 - 08.2023
Hotel Front Desk Receptionist
Hilton
08.2022 - 01.2023
Associate of Science - Nursing Science
San Luis Community Institue
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